Dr. Roger P Spampata, MD

My little girl had to have four of her baby teeth removed. She had never before had any novocaine administered nor any type of dental procedure done. I went in with her. First, there was no attempt to hide the needle to administer the novocaine. She endured the shots but became incredibly upset and frightened. What followed was unbelievable to me. The doctor reacted as if he had never had a child display any sort of fear before. He became annoyed and rolled his eyes. He suggested that she was manipulating the situation or faking her fear. He also insinuated that her reaction was somehow my fault. "I thought you said she was okay at the dentist. I am not okay with this." After that, he said she would have to come back and that he would write her a prescription for a sedative and that he "wasn't going to torture a kid." Then, he said he would administer an IV and a nurse came in and said we would have to move to another room but that never happened. He repeatedly left the room and came… back asking, "What are we doing? We have to make a decision." When I tried to talk to her and explain that if she didn't go through with the procedure she would have to come back another day, she became even more frantic and said she wanted to do it that day and agreed to let him check her teeth to see if they were numb. She calmed down a bit and closed her eyes, but she was still whimpering and tears continued to roll down her cheeks. The doctor, again making no attempt to hide the needle, said "What are you crying for? Your mother is right here with you. I am not going to hurt you with your mother here." Then, he got up in her face and yelled, "Stop!" He then proceeded to pull her teeth, breaking one in the process. As he was pulling them he said, "Somebody just needed to show her who was boss." Needless to say, we will never, ever set foot in your office again. I am so incredibly angry, especially since I have spoken to friends whose children also had to have teeth removed and I know now that it did not have to be this way. I know that simple measures could have eased her terror and pain. And that is truly heartbreaking