Dr. Ronald Alan Burks, OD

You go to a doctor...any doctor...hoping they have a good bedside manner, ESPECIALLY when it comes to kids. Dr. Burks is HORRIBLE with children. If you have children, do not take them to see this doctor. He is cold, unsympathetic, insensitive, and uncaring. My child was scared to begin with, being young and not having been to the eye doctor a whole lot. Then rather then telling my child what he was going to do next, he grabs my child's eye and tries to force drops in the eye. When my child freaks out and cries and won't let him do the other eye. He strong arms my child and holds my child's head up against the headrest and tries to pry my child's eyelid open to get the drops in and does nothing to comfort my child. I know they're just eyedrops, but you can't spring junk like that on a young child who has not experienced this a whole lot and is OBVIOUSLY uneasy about the whole exam process. Then he has the gall to say to my child that there was no reason to cry, my child was making a big… deal out of nothing, and to just knock it off so he can get it done already. He's a horrible doctor. Absolutely horrible. The more I recount the whole experience, the angrier I get. I went to him because of the raving reviews. Apparently, none of these people took a child to see him because I've never seen such a heartless human being in my life in healthcare towards kids. The reason I gave this place 1 star is because the nurse that took care of us beforehand was super AWESOME. She really relaxed my child and was so friendly. The doctor himself gets zero stars, but his great nurse got him that 1 star. She rocked.