Dr. Ronald A Maple

I was an old patient here coming for past few years. The intel offered delta insurance only covers 1 exam per year and the staff and doctor are very well aware of it. But they always try to do second exam during the second cleaning appointment of the year and then charge patients without letting the patient know that it will be charged to patient and not covered by insurance when patient is there in the clinic for cleaning appointment. The doctor will come to your room during regular cleaning appointment and do the exam without letting the patient know that there will be a charges for exam which will not be covered by the insurance. after 2 week i received a bill for exam which i did not schedule, When i called and asked Lori(Front Desk) that why she did not inform me that there will be a charges for an exam that i will required to pay, she started telling stories that its recommended that we do 2 exams and blah blah blah.. i asked her, why at the time of service you did not inform… patient that its recommended but not covered by my insurance and patient will required to pay charges.. she did not have any answer for that... It feel that i got robbed after this incident and none of my family member will ever go to this location... Be careful guys..