Ruslana V Kurpita, MD

This was a terrible experience. If I could give them zero stars - I would. I was referred to Dr. Krupita via my Functional Medicine Doctor (Dr. Laura Houser). The website says they are taking new patients. Great - so what do I need to do? 1. You need to create a patient portal log in... 2. Gather all of your blood work etc. 3. have a list of supplements/ medication 4. fill out the paperwork... I did all of this and left 4 messages over about an 8 day period. No call back. You cannot send a message on their web portal or request online. Someone finally answers the phone to tell me they are no longer taking new patients. I was super annoyed. What a waste of my time. Get it together! I let the front desk person know that this was pretty unprofessional. How about you list that you are not taking new patients? Now I have a profile on their web portal and a bunch of useless paperwork I have filled out for this practice. I am only rating them on Staff and Helpfulness.… But you have to put a star into each area. If I could give zero stars I would. I can't even email a complaint to them so I am leaving it right here.

I have been a patient of Dr. Kurpita's since before the pandemic. I have had in-office blood draws, seen the nurse practitioner and have had contact with MA's, billing, scheduling staff over the years - they all have been and continue to be nothing short of amazing. I called to reschedule an already scheduled appointment because I had tested positive for COVID - and just by the sound of my voice, the staff member (Mila) made sure I saw someone right away because of how concerned she was just by how I sounded over the phone! I had a televisit with the nurse practitioner within maybe 20 minutes of that initial call. They are on top of things for sure and I couldn't be more happy with any of the team or care that I get from this practice. This is an integrative medicine practice - so that means they are not a pill pusher, let's just cover symptoms with a Band-Aid type of care. They treat the whole person and, yes, that is with vitamins, supplements and, if/when needed, medical… prescriptions. If you just want a pill to mask your ailments, stick with western medicine and trust your insurance company to decide what care is needed. I'm glad to be with a practice that doesn't go for a pill as the first line of treatment. Am I disappointed that they don't accept my insurance carrier any longer, of course - but insurance companies are a pain (and if you've worked for one, like I have) you know that many claims get denied for care that is needed or you have to jump so many hoops in order to "prove" you need certain treatments. I'd rather trust my doctor and her team and gladly self pay to ensure I get the right treatment when and how I need it. You can always use an HSA or just budget for appointments. There are times when I call the office and I go to voicemail, but I've always gotten a return call so it's a small price to pay to know I'll be properly taken care of. We are still in a pandemic and healthcare workers are overwhelmed right now in all settings. A little patience and understanding during these trying times goes a long way. I will also add that a few years ago is when my husband and I switched to this practice and he was having a few issues with leg pains and could barely walk in the evenings after working all day. Our niece, who was going to specialist after specialist, had a lot of the same issues and was already using a walker at 15. After reviewing his bloodwork, Dr. Kurpita was able to hone in on the issue, which ended up being genetic. Now my husband has fully recovered and is very active again and even cycles and mountain bikes again. We shared what we learned and my niece got tested and had the same gene - well, she had a full recovery following the same treatment! No more walker for her!! So nobody will ever be able to tell me that having the right vitamins or supplements doesn't work or is ineffective treatment, especially after seeing the changes in my husband and niece - you have to allow them enough time to work. I highly recommend this practice.

Dr. Kurpita has been my physician for over 5 yrs. Not a problem with Dr. Kurpita as much as her staff. Last year I had an issue with whomever processes payments for billing; Today was the last straw. I've been calling for about 10 days for a refill. Finally received call and Dr. Kurpita is on vacation and they NO LONGER ACCEPT my insurance (mid year). Which isn't a problem if you'd informed me earlier AND refilled my prescription!!! Now I have to hunt down a physician to help. The scheduler said,"we tried to contact everyone who has your insurance to tell them they have to be self pay" No you didn't, b/c a simple letter would have suffice. The person billing isn't doing her job correctly and sadly Dr. Kurpita will be loosing patients b/c of it. I will be reporting this to my company as I work for the carrier and it's the 2nd largest carrier!!!

?xcellent!

Really like dr. Kurpita, she is attentive, answers questions, and i so appreciate that she comes from an integrative health perspective.

Dr. Kurpita was a life saver for me. She was patient, kind, attentive and respected my wishes to use natural alternatives. She brought me from poor health to great health. I am forever grateful for her care.

"It took way to long for me to receive my test results, and the desk staff was very rude." Im completely agree!

It took way to long for me to receive my test results, and the desk staff was very rude.

Amazing...And only that

She is a very caring person. She always know your medical information when you have a follow-up with her. You don't have to explain again and again the reasons you are there. I like the fact that she uses alternative and traditional medications. She is the best...period.