Holmes did invisailgn on my teeth over 12 years ago. I paid for a whole set, he gave me half. He said teeth bleaching came free, refused to do it, but did 5 years ago, but asked me to remove my bad honest review, when I asked again. My retainer is on only 7 teeth, 3 top, 4 bottom; & would go on twice as long, as invisailgn, but it's now forever, because I still have gaps; my teeth will shift back as before. He said he would whiten my teeth when my retainer came off. Twice yearly, after invisailgn he would say come in for me to check your retainer to see if it could come off & everytime said no, I asked for the whitening, he would say no, come in again when retainer is off. After about 3 years told me my retainer is for ten more years maybe forever & said I don't understand this? I did, you lied, & left my teeth yellow & to rot. He has now breached his contract, in 2023; he's mad about the whitening & review. I have had pain & chipped teeth, one front tooth was crooked/misaligned, it… chipped off. My retainer came off 12 years later. Renee just snipped a piece off & left cement on my teeth; when my teeth get capped they can remove it & charge me, too. Renee said I didn't need my teeth wire & it's too misaligned to put back on & my teeth wouldn't gap more, these were the only three teeth together & did two months later, they gapped & it hurt. I already complained alot, he ignored me & didn't want to resolve. I was a client, not getting favors/deals from Holmes, as he said. I shouldn't pay for your liability. He was still in charge of my wire. I have never treated you w/disrespect, lied about you, or to you. I said I needed invisailgn again & caps, already had some of the money down at Hotts, I didn't decide for my wire to get loose. She said she'll cap them when I mentioned money. She could reshape & fill the gaps. Hmm they were somewhat together, then. So they shame & guilt me when she planned this. She also said my teeth are misaligned that's why they chipped, I had 2 retainers. Ryan said my teeth would chip if I didn't do braces, afterwards said I grind my teeth & tried to sell me a night guard, over my retainer at night. Then said, wear it daily. Renee said to the receptionist when billing me, it's to far me to drive, I said. They say that always & humilate & degrade me. I had teeth bonding since & a tooth chipped. All he really had to do was make a mold of my teeth & send it, for unlimited trays; I gave him enough for & his fees. He ordered less for more money. It's narcissistic here. If he was honest I would have seen an Orthodontist. He's overcharging. He even advertised on his window, free teeth whitening w/invisailgn purchase. Why, did you treat me differently from everyone? She said she would cap my teeth for money. So I could drive? They falsified my medical records, breached contracts, false advertisement, malpractice, etc. All I knew was to complain & count your losts, they knew this, so they didn't care about my service, no-one took responsibility, instead seeked attention, power, & being a victim, not a bully. Never rely on anything someone says. Actions speak louder than words. Get everything on contract. I never got a copy, when I asked he said it's all electronic to "Trust Me." Renee said to "Trust Me." None of you had the right to gossip about me & violate HIPPA. He didn't keep contracts or promises, just a file & payments; he brags he does great. He did himself a favor, not me. Renee treated me just as bad. I hope God brings light & justice. You're malicious when someone points out the bad care they recieved, that's your fault not mine. Ryan said he was done w/invisailgn & satisfied, after tray 20 even brought staff in, to brag; he did great, took pics. He never cared about my damage, results, or my satisfaction; completely not usual braces dental work; just humilation, stomach pain, & lower self-esteem. Then retaliated against me. This is favorism, shallow, & you have fun that you controlled & hurt me & took
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