When searching for a surgeon to take care of my husband's prostate cancer, we were looking for the best of the best. That's what we found in Dr Razdan. He did an amazing job, and since my husband's surgery in October of 2016, nine more of our friends and family, from across the country, have chosen to go to Miami to be under Dr Razdan's God-gifted care. We agree with all of the positive reviews.
As for the negative reviews:
~“I had to wait too long”: I will tell you that, yes, we did have to wait in his office for quite some time before we were seen for Paul's initial consultation. As we sat there, however, we also realized that this wasn't your typical office with cookie cutter 15 minute slots for appointments. Each individual patient was given the necessary time in order for them to deal with the situation at hand.
In our case, that initial consult took quite some time. Dr Razdan was very compassionate and answered our questions with such expertise that we knew we were in the… best care. When we went back for the catheter removal, the time in the exam room was probably only 5 minutes and that's all that was necessary. I doubt he can plan, on any given day, who might need more comfort and tender care in the office, or emergency care in the hospital, but I'm glad he was willing to do both (even if it meant we had to wait longer.)
“Crabby staff”: We went there knowing it was a possibility we might encounter a crabby staff member, or a crabby surgeon, but none of that had mattered to us. (We weren't looking for a best friend, we were looking for the BEST surgeon.) As it turned out, we found all of the staff to be courteous and capable. Georgia, the office manager, did an exceptional job of making us feel at home, answering my scheduling questions, and working with our insurance. And we found Dr Razdan to be truly compassionate and personable toward us (graciously answering my questions that I assume he hears from many a wife.) We also liked his sense of humor.
He's not infallible, though.
*One time I called the office to ask about his research on the human amniotic membrane, because I thought our insurance might cover it with more info. Georgia gave him the phone between patients so I could ask him directly. After a few minutes he told me, bluntly, “I don't have time for this. You found me online, you can do the same for my research!” (He was right. I did find it. And, no, the insurance didn't cover it, but it was still worth it.) I'm glad that Dr Razdan was willing to just tell me, outright, about his time. I wasn't offended.
~”He turned me away because I didn't have prostate cancer”: Here's what I know. We chose Dr Razdan because of his surgical abilities, particularly when it comes to prostate cancer. I actually asked him about why he would turn others away and this is a synopsis of what he said.
“I have only so many slots a week/month to do my surgeries. Though I also do other urological surgeries, I have to give preference to those suffering from prostate cancer, because they are facing life or death. If I can fit someone else in, I certainly will. But if I have to choose, I would send someone with a less serious issue to another urologist in order to continue to serve all of my patients in a timely manner.”
So it makes sense that he would ‘turn someone away’, because his patients are not just a number to him. He cares about their lives. I was grateful to learn that. I can see how it would feel frustrating to someone who went to him for something else, because they, too, wanted “the best”, but it seems he truly IS giving his best by sending them away.
~“Only in it for the money”: We had been warned, by both our union and our health insurance company, that there are certain docs in FL that are dishonest and have taken people for a ride financially. That had me worried. Yet, when we saw the folks in the waiting room of Dr Razdan's office, young and old, rich and poor, it was obvious that he does not do what
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