Dr. Saswata Roy, MD

My daughter had tonsil surgery last Friday with Dr. Roy. Our discharge paperwork advises to monitor for a fever after surgery as did the nurses in the surgical center. We were advised that a low grade fever was normal for a 3-4 days but anything above that was not. My daughter has had fevers of 102-103.5 consistently and we are on day 6 after surgery. I informed their office on Monday and they claimed this was normal. My pediatrician and the surgical center both confirmed it was not. We went in to see our pediatrician after no response from Dr. Roy’s office, and they were very surprised Dr Roy’s office had not been responsive and is not interested in seeing her. The surgical center also thought we should speak with Dr. Roy’s office concerning the fevers. I left 3 voicemails yesterday as her fever was still 102 and did not get a call back until this morning. They stated they were too busy and unable to see her and show NO interest in seeing her. If you plan for your young child to have… surgery I do NOT recommend this practice as you will have a 3 minute interaction with the surgeon prior to the operation and that is ALL. Absolutely zero follow up/concern for how she is doing after and even when concern is expressed the lack of interest is beyond upsetting. I expressed to the nurse who finally called me back that I would expect SOME sort of follow up care after surgery from the surgeons office and a check or concern for potential complications and they just said “Ok. See your pediatrician. We can’t get her seen today or tomorrow.” Disappointed in their office and in myself for not doing better due diligence before selecting them.

Dr Roy was condescending, rude, and dismissive of all of my concerns. He was in a rush and interrupted me multiple times as I was trying to explain my reasons for the visit. As a busy mom of 5, it took a lot to orchestrate childcare and make an appointment for a long-standing issue and this was a terrible experience as I left with no plan of action or answers. A tragic waste of time. I would give zero stars if it were possible.

5 minutes spent with doctor/nurse should not be coded as surgery and charged at the rate of $1100. We cancelled the follow up appointment and won't be back.

Dr Roy was very professional and knowledgable. His staff were friendly and helpful. Gave 4 stars instead of 5 because we waited 45 minutes past our appt time to see the surgeon.

He and his staff were very friendly and he fixed my son's chronic ear infections.

Greta Dr. Never have to wait long and my son has improved since he had the tubes put in.

Very helpful

Dr. Roy is really knowlidgable, to the point, and gives all the information you need, as well as, allows you to ask questions and is able to answer you on the spot. He is very energetic and pleasant to be around.

Dr. Roy is very gentle and cares about his patients. Very happy with him. Will continue to see him!

This place was extremely efficient and had plenty of staff that was very knowledgeable.