Dr. Scott Laury Ray, DO

My 89 yo significant other was recently seen. She has dementia among other issues. The doctor said he was going to refer her to a memory clinic. Its over a week and nothing. We've called the office and get left on hold. Blood labs with some results out of range have not been explained. Something seems terribly wrong. Another thing, when the doctor enters the room, he says to my significant other; did you bring your body guard? Not very professional and subsequent actions seem to confirm.

I recently had my 90-year-old mother stay at Palm Gardens in Clearwater for rehab. While there she needed medical care and I am her legal healthcare surrogate. Dr Ray was the physician assigned to her by the facility along with his Physician’s Assistant, Chris. Both the doctor and Chris seemed disinterested, had poor communication and a complete lack of response to questions I had regarding my mother’s health. During a rare personal visit, the doctor finally came to talk to my mother while I was there. In response to my questions he said, “I am monopolizing everyone’s time.” I responded, if you didn’t get answers to important health questions and it was your mother, I am sure you wouldn’t stop until you got answers too. When I relayed my concerns about this doctor to Palm Gardens staff they indicated they were also frustrated with his communication and disappointed with his service. In my opinion, he is in the wrong business and Palm Gardens needs to look for another doctor. Dr Ray… seems to like the patients who don’t have advocates or are non-responsive to make his job easy!

Dr. Ray sees my mom who is 91-years old. He is always thoughtful and caring with her. And what I really appreciate is that he explains conditions and treatment as well as expectations clearly. His office staff is courteous and prompt. I highly recommend his practice.

A total personal, caring and dedication each time my husband and I visit the office...Thank you Dr Ray... Josiane

So sad to see a Dr. is too busy to have the patients best interest in mind and doesn't care to have decent staff that treat people with respect.

staff need to pay more attention to being courteous

He's awesome

Dr Ray is very knowledgable and experienced provider. His office staff is very professional and friendly. I felt as they truly care about me. Fantastic experience! Thank you Dr Ray and staff!

I have had Dr. Ray as my primary doctor for a very long time now more then 8 years and I just can take it any more, I have had enough...!!! To sum it up Dr. Ray is a very knowledgeable and trustworthy doctor, but his support staff and office staff are absolutely the most unprofessional, rude and just plain incompetent staff a doctor could possibly have running his office... After all this time I have lost confidence in this doctor because how could you be so oblivious to your incompetent support staff, either you really don't know or you really don't care... I truly believe the doctor is only as good as the staff he surrounds him self with... So, Good luck with this doctor and his staff... It's just not worth it...

I called in for an appointment as a new patient. Before she knew I was a new patient, she was able to get me an appointment in a few days. Once I told her I was a new patient, she laughed at me and told me she couldn't fit me in for over 1 month. Truely a very poor experience.