Dr. Scott Paul Rigby, MD

I can't believe the comments people have left here. First of all, the doctors are dictated to how long of an appointment they can have and how many to schedule. I have always had to wait a bit but I know the person after me will have to wait as well. I love this doctor. He is always concerned with my needs and never belittles me. He knows my struggles and knows I won't give up and he is there to back me up. If you talked to Dr. Rigby about the missed appointment instead of the staff, I'm sure you would hear something else. The staff has rules and guidelines that they have to adhere to. They aren't being mean. Perhaps you are being a diva and think that you should always get what you want.

Biggest jerk I have ever met , if I had a rat I would not take them to him

No bed side manners at all very arrogant and rude,

He will not renew prescriptions unless you see him, which can be so inconvenient at times. I had made an appointment to renew prescriptions but it was on a Monday and I got to work on Monday and it totally slipped my mind. I called to reschedule and when I showed up for that appt. he was still at the hospital and would not be in for another hour, which I understand but they should have called me. So I had to reschedule again and when I showed up for that appt. they wanted my $15.00 copay and $25.00 no show charge. I paid the copay but told them at the desk that I would like to talk to Dr. Rigby about the no show charge since he was a no show for me too and I had driven there to the office. I went to wait in the waiting area and they called me up to the front desk after ten minutes of sitting in waiting area to say they had to reschedule my appt because there was not enough time and that he would not take off the $25.00 no show charge. I told her I did not feel good and I needed… to see the doctor and they kept telling me I had to reschedule until I mentioned that I would pay the no show fee. Well I did see him just because I was not feeling well and was given an antibiotic but I will not be back.

My husband and I have seen Dr. Rigby for about 5 years and are now switching to a different doctor. We have been going to the Kent office and have had several bad experiences at that location. The women who handle the front desk are often rude on the phone when you call to make an appointment. There are several times that I've waited 45 minutes to an hour past my scheduled appointment before seeing the doctor. Last time I went, I had to take a simple urine sample and was told to wait in the waiting room for the results. 70 minutes later I went to the desk to see where the heck the results were and she said, "Oh I didn't think you were still here! Let me check on that." Dr. Rigby is very knowledgeable and provides accurate information. He just doesn't get to know his patients- I've seen him at least 8 times for the same problem and everytime he acts as though it's my first visit. I have to remind him of my history each time. The breaking point for us was when my husband needed… his blood pressure medication refilled, and Dr. Rigby said that he would not refill it until he was able to see him in person. My husband had just started a new job and was unable to get an appointment for 3 weeks- he explained this to the woman on the phone who said she would double check with the doctor. She called my husband back and confirmed that he would not provide a refill- not even for 3 weeks until he was able to get in to see him. Does that sound like good patient care to you? My husband had terrible headaches everyday that he didn't have his medication, and said he was done with that doctor.

He does not listen to the concerns of his patients, and always seems to be in a hurry. Another doctor was able to quickly diagnose what Dr. Rigby could not.

This is the BEST PHYSICIAN I HAVE EVER SEEN!! Although he can be a little behind, he always spends more than the alloted time with me. His thoroughness led to the discovery of a cancer that was missed by 2 specialist. I highly recommend.

Won't see patients unless all outstanding bills are paid - regardless of problem. Even if bill hasn't been sent yet!

Dr.Rigby is very serious when it comes to your health and welfare. He genuinely cares about his patients, and remembers exactly what happened on prior visits. He gets to know you personally, which is a very good quality in my book, since all people have completely different situations. He looks for every possible answer to what is ailing you, leaving no stone unturned, so-to-speak. He is very informative and will not leave you in the dark.

I've had Dr. Rigby as my primary care physician for 13 years now and I can honestly say that I am one lucky woman to have this excellent doctor caring for me. He's seen me through everything from shingles to kidney stones and he's caring, compassionate, funny and extraordinarily kind. He knows me so well that he knows that when I am sick or injured, I don't have time to mess around and I want good aggressive treatment to get me back to normal as quickly as humanly possible. Now that I am entering the second stage of my life, that being life post-50, he's been very careful about keeping tabs on things that can happen to a woman come middle age. He's been very thorough in his monitoring of me, making sure that I enter this stage of my life in a state of wellness. He's superb at focusing on prevention instead of just focusing on sick care. I recommend this doctor highly to anyone looking for a first rate primary care physician!