Dr. Shaila Bokkala-Pinninti, DO

I had an appointment today that took me 40 minutes to get to. Not to mention school is in session so I was stuck behind a few buses. I’ve NEVER been to these facilities before as I only deal with Vineland Dr’s so I had NO clue where the office was exactly located and my GPS only brought me to the car lot, the wrong one at that. So I called the office and the receptionist told me where they were and what suite. Not that they were on the 2nd floor. So I’m already looking for which building, called and went inside and looked all around for suite 204 until someone else said it might be on the 2nd floor. Just to go up there and get told I have to reschedule. Mind you NO ONE is in the office waiting, apparently a patient was coming in 10 minutes and the receptionist was extremely rude! She apparently told the Dr that I was supposed to be seeing my situation and I swore I heard “Oh well”. Oh well to an appointment that I waited 4 months to keep, on top of symptoms getting worse and won’t be… seen for another 3 months... yea I’m looking else where. I get if you don’t know where you’re going leave earlier, which I did. There should be no excuses as to why that receptionist was so rude and couldn’t tell me this on the phone when I spoke to her. And at least 3 people that worked in the building didn’t even know Neurology was in the same facility because I had to ask where it was. Didn’t even mail me new patient packet so that could’ve been done either and that was one of the excuses as well. Very unprofessional, even the Dr who was there. And a girl sitting at the computer just shaking her head everything I said something with a smirk. I was so upset I cried in the parking lot for 20 minutes before even heading home, that took another 40 minutes.

She was very unprofessional and not knowledgeable about my condition. I found out more on a google search. Would not offer any additional help or referrals.

First impressions not good. Doesn't seem interested in what you have to say, She is right, and that is that.

Wonderful Doctor and a better person!

Dr. Pinninti was so sweet, kind & comforting. She is a doctor who really took her time and explained her thoughts and findings. Thank you! Dr. Pinninti

Staff seemed disorganized. Doctor has heavy Asian Indian accent and spoke very fast,hard to understand. Also my appointment was late in the day,as they were rushing me out the door.

TERRIBLE Dr no manners