Dr. Srinand Mandyam

I recently became a patient of Dr. Mandyam of Summit Spine & Joint Center and had issues with each visit with the young unprofessional staff. Upon entering the office,it was grossly over booked with many "interesting" patients. For the last visit after checking out the staff member told to wait for the prescriptions. I did not think I needed the scripts but I obliged and sat for them. After approximately 20 minutes another patient received his and I asked about why the wait. They then told me I have no scripts written (as I expected) and i went on my way...no apology and the millennial didn't even look up. That was the mild. Today, after making an appointment 30 days in advance I was called yesterday to come in earlier than my 3:45 appointment. I agreed to 3:15, losing half a day of work to make it better for the Dr. or office. Then today, i was called two more times to come in even earlier. I said I cannot and arrived at 3:10 pm I was not called back into the back office until… 4pm. After a Q&A with a nurse she had asked if I was on blood thinners. I said yes a very small maintenance dose which she said she had to check with the Dr. After another 20 min she said they couldn't give me the epidural procedure. After my complaints of not saying anything until now she went back out and the procedure nurse came in to get me for the shot. I went into the procedure room took off my belt wallet, etc, and laid on the table to get ready. Then another "doctor" came in and said they couldn't do the procedure and said due to safety, blah, blah,blah. I asked WHY they waited for 30 days, and two time changes, and 2 hours in the waiting room and half disrobed to tell me this when they have all my meds and records?? At this point I was furious to cancel two of my own meetings and lose a day of work for these unorganized , uncaring, and unprofessional staff that I walked out and let everyone still waiting about my experience. I hope this experience will let people know how some Dr./offices think they can disrupt the lives of their patients for their own mistakes.

Dr. Sri is the best! I've been in so much pain over the past year. I am SO happy I took a chance and made an appointment at Advanced Pain Care. Dr. Sri is very thorough and I truly feel like he cares and is sincere about my well-being. He has made me feel so much better about "me", and takes the time to explain what's going on with me in a way that I can understand, and has put my mind at ease about everything, and I'm no longer scared about things to come. HIGHLY recommend Dr. Sri, and the staff at Advanced Pain Care as well. Thank you, Dr. Sri... I'm truly a happy person again!