Dr. Stephen Russell Nowak, DO

Absolute worst experience ever. Twice now! First was years ago and the second and final straw was tonight. I took my son there as a baby and was told by Dr. Stephen Nowak he didn't have an ear infection. Low and behold, next day my sons ear infection was so bad, it ruptured his ear drum. If I would have known what I do now (older and wiser) I would have done whatever needed to pursue something against this worthless doctor. Second and final straw was tonight. My husband goes to Urgent Care as he has had a cyst looking bump on the back of his hand for several years. Well today, it is 3x times the size and he is in severe pain. Something is obviously wrong. Stephen Nowak says "what bump" so apparently he is also losing not only his mind but his eyesight as it's more than obvious. My husband knows it's not broke. It's been like this for several years. It's obvious its pressing on a nerve or tendon but he just says well do you need a note for work tomorrow. Uh no, sure dont, that's why… I am here tonight instead of my regular doctor. Secondly, asks him if he wants pain meds. Yeah...nope again. Why would you even offer those if you can't see anything?!?! Third, now my husband is getting another opinion as we speak as it's too much to bear the pain and he is an ironworker and no wuss so it's obvious this moron of a doctor needs to retire. He is so rude and tries to belittle you. My husband didnt need an xray, told him wasn't broken. What he needed was a doctor to explore any possibilities of what could be wrong. Not this fool. If I would have known he was still practicing and the only doctor around tonight, he would have went where he is at now to begin with. Complete joke!

I liked him because he spent time with me and actually listened to me!

Had a swollen ankle the day after a treadmill test. Went into have the ankle checked. Dr. Nowak diagnosed me with a "mass" and set me up for an MRI with contrast. I'm on an a high deductible plan and would have had to pay full price for the MRI. I also lost a lot of sleep thinking I had a possible cancer test ahead of me, especially since I couldn't feel a mass in my ankle. After consulting with my insurance company we decided to get a second opinion. I was then diagnosed with a sprained ankle. This is not the first time we have had trouble with this doctor as several family members have ended up with him in Urgent Care, and have had issues. He was very sweet to me, but I suffered emotionally for three days over worries about my health and finances. Always be an advocate for yourself!!!!