Dr. Steven Robert Chybowski, DDS

I was referred to this office for my son to have a cavity filled by my normal Dentist, whom I fully trust. I never even got the chance to speak to the dentist or come in to the office. I called to schedule an appointment and the woman who answered the phone was very short and rude to me. I got as far as asking about accepted insurance and advised her I have employer offered insurance with United Healthcare, as well as have UHC Badgercare Plus assistance for my son. She made me feel very degraded as she stated they do not accept UHC insurance and absolutely did not accept any type of state assistance. I could not believe they did not accept regular UHC insurance, but I did expect them to not accept the Badgercare, as most dentists do not. I asked if I could pay out of pocket and she told me "no, we will not take your money". I felt like I should have apologized for being an inconvenience to her time, after the way she spoke to me. She never apologized for the inconvenience and did not… offer any other pediatric dentist to call. I will advise my current dentist to not refer patients here any more. I have thick skin and used to be a Cop. I can handle being spoken to in any manner. I would not recommend anyone to contact this office after my experience. The first impression is a lasting impression.

Very pleased. He is a wonderful dentist. Very kind & good hearted. My child has never been afraid of coming to see him.