Dr. Susan E Henrikson, MD

Excellent doctor, always willing to take extra time to listen and explain.

We left after 1 appointment...they had us sign an insurance waiver to use their lab after bragging about how wonderful it was...we went to have the lab work, and after waiting, there was a lab fee personally paid that we were not told about. Their lobby is littered with sign about all the 'new fees' for this that an the other. I can get fees for 'no shows'...or something that takes a lot of time. This place takes the cake! Just no more cake from me. We originally signed up for another doctor at this practice....the complaint applies to all because you can't rate the practice. The only way to let people know how bad the practice fee structure is, is by the laborious commenting process on each of the member doctors. The main complaint is about the practice that they have for fees!!!! Extra FEES everywhere!!! They will nickel and dime you (25-50 dollars for everything extra). They get you to use their lab because they can get you the results quickly. When you go downstairs,… there's an extra fee for using their lab (on top of the payments that you must make for lab fees- on the high end to start with). RIDICULOUS... we will not be back. Especially since the staff was as best curt in greeting and dispensing of business tasks.