Dr. Svetlana Nagoroff Salerno, MD

Hello, I hope all is well. I have been a patient of this office and there seems to be a pattern of non-quality or thorough services. From no-follow up calls for blood work results to my multiple request for a full blood tests/medical resuest not being statisfied to now simple prescription transfer to my pharmacy not being completed. I fully appreciate and acknowedge the work that your office, each staff member does to provide life-altering care but i also need to hold your office accountable for the pattern I’ve seen over the years. I would love for the office to spend the same amount of energy and investment into their exterior decoration/renovation for the quality of client or patient services. It would make the practice amazing. I have praised your offices to family members, encouraging them to become patients of yours...and i am now starting to regret it! I realize i was telling them to go your office based on the appeal of your physical location rather than the services… that I have experienced. Please improve your client relations/services - I know you guys can do it! Sincerely, A concerned patient.