Dr. Timothy Lee Raines, MD

I have been going to Dr. Rains for over 20 years now. He is always been professional and responsive to my concerns.

DR TIM RAINES AND STAFF PROVIDES A VERY SHORT WAIT AND HAS BEEN VERY GOOD AT PINPOINTING AILMENTS WITH ACCURACY AND LEAST AMOUNT OF PAIN IN PROVIDING QUICK ATTENTION WITH MEDICATION AND REFERRAL TO TOP SPECIALISTS PROVIDING EXPEDIENCY AS TIME IS OF THE ESSENCE TO SENIORS. HE LISTENS TO YOU AND USES YOUR INFORMATION AS THE EXPRESS ROAD TO A SPEEDY RECOVERY. HIS SKILLS SEEM TO BE MORE FINELY HONED WITH EACH VISIT. THIS HAS BEEN MY OBSERVATION OF OVER 20 YEARS OF HIS CARE AND TREATMENT. I REMAIN GRATEFUL WITH GROWING RESPECT TO HIM AND HIS STAFF.

you will not wait long, i always feel like he cares and provides great service. I highly recommend Dr. Raines, and Family Practice.

This Doctor takes time to listen to his patients. He is personable and "non clinical" in his approach.

Dr. Raines and his staff are very caring and professional.

Excellent listener and very easy to talk to. I've been with him since the start and everybody around the area loves him! ��

Awful! It started with my attempt to give a urine sample. When I went in to the bathroom, I noticed there were no cleansing wipes. None were to be found. (I noticed this 2 1/2 weeks ago when I gave my first urine sample.) No lids for urine sample cups either. When I went to place my (hopefully not contaminated) urine sample in the delivery door, imagine my surprise to find someone ELSE's full cup of urine, complete with their name on the cup, still in the delivery door. Aside from this being an unpleasant smell and sight, it would seem like a serious privacy violation. I certainly don't want anyone else looking at my urine, or even knowing what I'm at the doctor's for. Next, when I went to wash my hands after this whole procedure, there were no paper towels on which to dry my hands. I had to go into an exam room and find my own paper towels. I wonder what the employees dry their hands on after they use the restroom? Or the other patients who are handling cups of urine? … Totally unacceptable for a gas station bathroom, much less a medical facility! Next, the nurse practitioner was going to give me an examination for a condition. However, this came with the caveat that, "We don't have any of the collection tubes from the lab to definitively identify whether you have that kind of infection or not." When I asked why their office didn't have such a basic supply, I was told that the lab was starting to use a new system and they hadn't received any yet. So, they did a visual examination and made a guess about my condition, and prescribed me a drug for it. I sure hope that she was right in their diagnosis. Doesn't seem quite the most professional way to proceed. Another concern was the serious lack of cleanliness in the exam room. There were dust bunnies and hair under the chairs in the exam room. I blew out a breath, and they danced around! It was not a good look for a doctor's office, and makes me seriously question other forms of precautions that may or may not be taken there. When I gave this feedback to the nurse practitioner, as kindly as I could, her reply was that the reason the office was dirty was so that she could devote more time to her patients and not rush people out in a mere 15-minute appointment. I'm not sure what the connection there is, but she did indicate that she and "the girls" were responsible for the cleaning. That is not an acceptable response to a sanitation question. Get a cleaning service, Doc! The straw that broke the camel's back in my experience with this practice came when I arrived home and began reading the informational literature that they were kind enough to print off for me related to my diagnosis. Imagine my surprise when I came to the last page and found someone else's prescription refill request stapled to my information packet. So, I now know that So-and So, complete with Date of Birth included, takes 20 mg. of Adderall twice a day for Attention Deficit Disorder. I truly hope that your other patients don't have MY personal information. (Although before the doctor even had the exam room door closed when he was returning, he called out to me my diagnosis, and you can often hear him discussing things with patients in the hall when you are in an exam room - he has a voice that carries.) When these legitimate concerns were brought up, I was "dismissed" from the practice! Thanks for saving me the trouble! P.S. The staff (all women except for Dr. Raines) call Dr. Raines "Poppa." CREEPY!

GOOD LOCATION WITH OFFICE ON GROUND FLOOR AND VERY FRIENDLY STAFF. DR RAINES STAFF KEEPS LIFE SIMPLE FOR PATIENTS.

he listen to the patients, he call and check on the patients and great bed side manner. yes I would ref.

Waited a long time in the waiting room then in a long time in the exam room, while waiting for over 45 minuted I could hear the nurse and doctor b.s-ing in the hall way. Doctor R then came in, inturrupted and talked over me, didn't look at me while I was talking and cut me off while i was explaining my symptoms. He and the staff are all very rude and do not follow up on things well. It took 2 weeks for him to write a perscription I had to call and ask for because he forgot to give it to me. He has always rushed me out of his office and never takes time to explain a diagnoses or answer questions about medications. He has never returned a call to answer questions about a diagnoses or a medicine that he didn't take the time to explain.