Tyrus Soares, MD

As always my visits all my visits are thorough and I always leave with all my questions answered. His nurse [...] is so wonderful and caring, she's quick to address any questions or concerns and is always available if I call the office.

Dr. Soares is a very great doctor. He looks out for his patients and wants to be sure everything is okay with your medication.

Dr. Soares is by far the most compassionate and caring provider. I could not believe how much time he spent with me. I was sent to him by my Orthopedic Provider. Dr. Soares performed a thorough physical assessment. I was shocked when he, in my opinion, went above and beyond to spend extra time talking with me and creating a treatment plan. I have not had an experience that has been so positive. When I cried about my frustration with my referring provider he went out and obtained a box of Kleenex for me.

First visit was great. He made many positive suggestions and was very caring. Second visit he seemed confused. He was in a hurry and kept cutting me off. I left there very disappointed.

I saw this doctor for two different conditions. The first condition could not be diagnosed by Dr. Soares. He then told me that I would have to live at a minimum pain level of a 3 each day of my life. He said he could recommend a "great program" at another hospital system that my insurance doesn't cover to help me cope with the pain. About a month later, a CHI physical therapist was able to diagnose the condition and I am now treated and have very minimal pain. The second condition I was being seen for was chronic migraine headaches treated with Botox injections every 3 months. My first injection went just fine as they always had for the past 5 years. But at the second treatment, Dr. Soares pushed on an injection site in my eyebrow and the medication migrated into my eyelid. This caused my eyelid to droop. I called his office after hours to find out what to do and a message service told me they would contact him, since he was on call that weekend, and have him call me. I left 4… messages without ever being called back. When I finally got a hold of him during normal business hours, he told me that they don't have a message service. I called their office again after they closed that night and got the same message service who told me a different doctor was on call that night, but they would have him call me (which of course he never did). I did some research to find out how to try to get the Botox out of my eyelid more quickly and found out that there are two prescription medications that can help with this condition. Dr. Soares was not familiar with either one of them. This is pretty sad since one of them has been around since 2005 and the other was approved by the FDA for this situation in July of 2020. As this is his specialty, you would think that Dr. Soares would be familiar with these medications. And of course, he admitted no wrongdoing throughout the entire situation. I needed to get my next Botox injection and was running 15 minutes late. I called the office to let them know so I could reschedule if needed and let them know I was happy to reschedule. They reassured me that the Dr. Soares would wait for me and there would be no need to reschedule. I reconfirmed that with them again since I would be driving 15 minutes to the doctor's office. I was told that he would be there. When I arrived for my appointment 14 minutes late (Which is still technically within the time limit), I checked in and sat down to wait for the procedure. One of the nurses came out from the back and informed me that Dr. Soares left. "He had things to do." Keep in mind that if I had been there on time for my appointment, it would have been a 30 minute procedure that he would have been there until 5 PM. He should not have left the office yet. He was leaving the office early. I was in tears. frustrated, already experiencing headaches every day since I was due for my treatment, but knew it was partially my fault for being late. But being told to drive down to the office, wasting my time and gas really upset me. Then a different nurse popped her head out from the back and said, "And he said to not ever schedule her for a 4:30 appointment again." I was enraged! That is the only time I can make it in for my appointments. It was also very callus to say this after doing this to a patient. I would never recommend this doctor or his office to anyone! They cannot treat a patient with decency or honesty. Find a different doctor who will do a much better job of treating you!

Dr. Soares is kind, patient, and listens to everything I say. He asks me how my life is going and how I am functioning with everyday tasks. He makes minor changes with recommendations and to medication based on what I say. As a pain sufferer, I appreciate his professional opinion on ANYTHING I could possibly do to decrease the pain level. I consider the goal of pain management and a program to find a lifestyle and medical balance that allows you to perform everyday functions. Dr. Soares and his nursing staff are fantastic and worth the wait.

Doesn't take time to know the patient. Threatens to fire the patient before treating. Refuses to speak with patient or family member. Shows up late to appointments. Lies about conversations that went on between patient and nurse/doctor. All around incompetent doctor who basically skates by a medical malpractice suit. Don't go to this doctor if you can help it, find another doctor preferable not in the CHI system. They are are not interested in patient care just the money they can make. (If I could do no stars I would as there are no redeeming qualities I can find with this doctor).

Treated me like he had pegged me as some kind of drug addict when all I wanted was help with pain and to get off medications. He told me he would take me off of them cold turkey without any help from him. Not the right doctor for me or anyone else he may disrespect.

He believes that if he has a pain contract , his patients are saints. I know of many times other providers have contact him to tell him that patients were getting pain mess from other providers.his response is I have a pain contract that's not happening. And now we know he is oblivious to the real world !

Dr. Soares seems fine but his office help is awful. I've dealt with this office for a year always hoping at some point it will get better but each time I go I leave extremely frustrated wondering way I don't change doctors. The office "help" is rude, don't return calls, and have my account all messed up. To add to the mess every time I go in we go over my medication list and every time I tell them it is wrong you'd thing they would make a notation of meds discontinued since it is imperative the doctor have a list of the correct medications. So I guess my thoughts are Dr. Soares is okay but he needs to either set his staff straight or clean house.