Dr. Vinod Ramgopal Lala, MD

Dr. Lala is a very nice and kind physician IF you can meet with him. Upon my initial visit I had a 3 hour visit. It was extreme but I chalked it up to thoroughness? However upon my follow up visit I sat in the waiting room (which is filthy)for over 2 hours. Then I was brought in to be questioned on medical history ALL OVER AGAIN. They had a system change. This is understandable but to have his own staff tell you it will be another 2 hours until he can see you is INSANE, UNPROFESSIONAL, AND FRANKLY abusive. I NEVER POST reviews but to waste someone's time and then when the staff is questioned as they are hanging out, on their cells, and basically chatting makes you question...WHO RUNS THE OFFICE? They were not apologetic. They were very matter of fact=NOT PROFESSIONAL. Why make an appointment I ask? The response was it always takes long with Dr. Lala. If you have 3 patients and you are with them for 30 minutes a piece that is still less time than the wait! If you need an… ENDO PLEASE AVOID YOURSELF THE AGGREVATION.

Wait time is more than 2 hours. They keep changing the appointments and drag it forever.

I wouldn't recommend this office to anyone. Wait is long. The girls always answer that you have one ore two people ahead of you as you watch give six people leave the office. The only consolation that I can give is that Mary and Amy are good at what they do.

Waited 2+ hours after the appointment was confirmed the day before. Zero respect given about the patients wait time. Staff are clueless. The delays are so chronic that everyone is grumpy. Stay away if you value your time.

It's always crammed wall to wall with patients waiting - an extraordinarily long time - late into the night. Often there is not even enough chairs and people wait on the stairs inside and out. It's rare to get an actual appointment with Dr. Lala.

I actually have to see one of the doctors that works for him. I have hypothiroidism since I was a kid and the only thing they do is send me for a blood work and follow up every three months. Visits are not very long, the place is small, dirty, and crowded. I won't recommend this place/doctor.