Dr. Vivian Saintmay Lo, MD

Went in for a minor surgical procedure in the office. I was told it will be fairly painless. I requested Xanax for anxiety and wanted my husband in the room to help talk me though it. My husband was asked to sit in the waiting room. Additionally they wanted me to permit a medical sales equipment rep to be in the room to assist the doctor with using this new equipment, I said NO not wanting to be part of experimenting with new equipment. I wasn’t told about this prior to the procedure otherwise I would have never agreed to it. I took the day off and so did my husband, so I decided to proceed with just a nurse present. The doctor didn’t know what she was doing, the other doctor came in to help, they were discussing their confusion with the equipment all while i was laying there in pain. Nobody in the room tried to comfort me!!!! I was sweating, shaky, nauseous and ready to pass out from the pain as they poked around. Finally I told them to stop and I left the office very angry, in pain… and I will never go back again. You made me wait over an hour prior to this process even starting. The secretary gave me an attitude when I arrived at 12:30 as instructed to sign a paper prior to taking a XANAX as per their instructions. Women’s First..... no way!! Very insensitive, no empathy or kindness shown. In the end they blamed me for not letting the sales rep in to help the doctor.

Dr. Lo, the staff, and all of the other doctors in the practice are nothing less than amazing. Made me feel at ease with my worries, helped me with questions I had, and were overall kind, open-minded, and had a nice vibe in the office.

Dr. Lo is a very caring individual with wonderful bedside manner. It's a shame that her staff is rude and non professional. After all they are the first people you meet when going there. My advice, bypass them and go right to Dr. Lo!!!

I have never been treated so terribly by a doctor in my life. She is rude, unprofessional, and has absolutely no people skills. My advice is to stay far away from Dr. Lo!!

Dr Lo is an exceptional, and caring doctor. She is always up to date on new meds, techniques and new procedures. She makes her pts feel well taken care of, which gives them confidence that they are getting the best care ever! She is very well liked and respected by all staff members in St Barnabas!

Dr. Lo was fantastic! She is super nice and her bed side manner is excellent. I just switched doctors and I don't regret it !

Dr Lo,Very caring and amazing knowing I was so nervous from that time it took me 3 days to delivery my 1st born. She delivered my 2nd child 1 2 3 piece a cake. <3

Dr. Lo is a terrific doctor. She has an exceptional bedside manner!!

Great bedside manner and very approachable.

Dr. Lo is exceptionally warm and caring. I did not feel hurried and had asked tons of questions. Would highly recommend.