Dr. Vivien Libbie Pacold, MD

I’ve been seeing her for several years. She has diagnosed a couple of potentially serious conditions (which I had no idea about) and sent me to see specialists when needed. I agree with other reviewers that her staff could be better. Usually have to schedule more than a month out to see her.

I couldn't get an appointment to be seen unless I went in on Thursday between 9 and 12 to fill out paperwork. Since I work this time was not convenient for me. They were unwilling to see me on a different day. Changing Doctors!!

I was told I could fax the form but when I ask to send it by email they stated the office doesn't have one. This was in regards to completing a foreign visa phyiscal.

I have been with doctor Pacold since I was a child I am now in my 20's. Every time I make an appointment it's at least a month out... The doctor herself is friendly and good at her job but the front office staff makes the experience unpleasant.

I rarely need a doctor but am so glad she's there if I do. She's very professional, a very good listener, and knowledgeable about the kinds of natural health approaches that interest me, like improved diet and herbs.

Doctor Pacold has been my daughters pediatrician for the last 2 years. She is very kind with my daughter who has severe autism, especially considering my child can sometimes begin wailing and screaming pretty loudly which honestly could get anyone upset. Despite my child's temperament, Dr Pacold and her staff are very patient and work with her to make things less scary. In fact, during our first visit when we were still trying to find medication to help my daughter, I broke down crying from the stress. The staff was so kind and helpful, they actually walked with my daughter which was the only thing that would settle her while the doctor helped me relax and calm down. Doctor Pacold was a little hesitant to prescribe some medications, though in the end it was all the right things to help my daughter cope and be happy day to day. Doctor Pacold is also the only doctor I've ever had that has made a call to our phone to check up herself how things had gone with medication changes and with… our referrals to other doctors. The waiting room has several very comfortable couches, and the back waiting room has plenty of chairs for one or both parents to sit. The office feels clean, and the nurses as I mentioned are very kind and understanding. As well as that, Dr. Pacold has never made us feel rushed or like our concerns weren't being heard because she was busy. This can lead to a little bit longer waiting once you get to the doctor's room, but it's obviously a trade-off.. and a good one. Just remember to take a book! :) My only complaints is sometimes the calls will seem to go to voice mail all day as if maybe the front office had someone call out but there were no replacements... and if it's not an emergency, it can take up to 8 weeks to be seen... by then, any cold or flu has long since been taken care of or treated at urgent care. I will say however that when our daughter was having uncontrollable bouts of self harm, it was obvious to Dr. Pacold that she needed to be seen right away, and she made room for us the very next day. All in all, give this doctor a shot, especially if you have a special need child! Thank you Dr. Pacold for help my child relax and be happy at home!

Bad staff Dr pacold is very nice and caring Terrible front office service

She does not return your calls not matter how many times you call and leave messages with the receptionist. Due to a situation I saw she uses your insurance more money more money more money in her pocket and her business when she could have handled a quick matter in only a walk in basis. Instead I got told I had to make another appointment and the soonest one was 2 months away. I do not recommend her if you look for a dr who cares truly cares for their patients. I am switching to another doctor.

A new patient of Dr. Pacold, I was very pleased with the time she spent getting to know me and finding answers to my medical concerns. I would recommend her to any of my friends and family! Very knowledgeable, helpful and also courteous staff.

this is by far the best DR in town..