Dr. Wei Chung Chen, MD

I came in with a blockage and left with a blockage so it was not a good experience, no. First of all, I made my appointment with a different doctor, but then with no explanation or input from me, I was switched to this doctor. I had been released from the hospital the week before and the doctor there had specifically wanted me to go a different doctor after diagnosing my blockage and giving that doctor the specifics of my situation. Then, my appointment was set for midday, so my ride rescheduled their entire workday to accommodate my appointment. Then, the day before I was called last minute to change it to the first thing in the morning. We arrived a half hour early to fill out paperwork, which took about a half hour to fill out. But then we waited for two hours for my name to be called, so basically I almost ended up going in at the original scheduled appointment time and my ride was further inconvenienced. Once in there, my blood pressure was taken, and because it ran a little high… (no doubt from the long wait) I was told they wanted to wait for awhile before proceeding. I was concerned about my ride who was waiting since it was going on three hours by then, so I asked the attending nurse to please call her to let her know that my procedure was being delayed. I only learned when I was released 5 hours after arriving that she had never been told and was a nervous wreck wondering what was taking so long. Meanwhile I was released with no explanation about why I have suffered with a blockage for the past year. It was a very unsatisfactory experience all around.

Dr. Chen was very kind and professional. He explained everything in detail.

Dr. Chen is very kind, professional and cuts right to the solution. I appreciate him answering my questions and bring thorough.

Very kind and professional, Dr. Chen is courteous and no-nonsense. My experience was very positive and the whole procedure was much better than expected, will be back!

Dr. Chen is an excellent doctor. Took the time to explain the results.

Dr. Chen is very thorough and makes sure that I understood everything. He was kind and respectful of all my questions and took the time to listen to any concerns. I would highly recommend him to any one needing a gastroenterologist.

We appreciate the fact that Dr. Chan squeeze us in, even he was extremely busy. We appreciate the fact that although he had a full schedule. He took the time to check David thourely, answer all our questions. And put us at ease. All these with a smile, respect a d very courties.

Dr Chen took his time to go over the test results and answer any and all of my questions. He is very thorough and has resolved esophageal issues I have had for many years.

Polite, respectful, I never felt rushed. Made me feel heard. Very happy to of found a GI doctor who listens and explains things in detail! Looking forward to continuing to work with him.

Dr. Chen was very polite and attentive during the visit, which was pleasant for a first-time patient. He explained thoroughly the next steps of his plan of care.