Dr. William Joseph Crowley, DO

Poor personality and manners also not sure about his knowledge?!

Waited for TWO hours (Friday Sept 27th) in an empty waiting room to finally see Dr. Crowley. He said he was sending 3 scripts to Walgreens--I quickly corrected him to remind him (Second time) that I use CVS. He shook my hand and wished me a good weekend. I left and immediately found a text saying ONE script was sent to CVS. I turned around and 5 minutes later was asking to see him to make sure I would get the 3 scripts I was promised. I was informed that I would Have to Wait my turn (AGAIN) even though this was NOT my mistake. AFTER waiting an additional HOUR--His PA? told me I was Wrong--There was only 2 scripts. I explained that the Dr. agreed to a 3rd--So another wait--It was finally verified--But he changed his mind and was Not giving me that one. ALL this could have been handled by him respectfully allowing me a couple of minutes face to face. Found out Saturday Sept. 28 that insurance required prior authorization. Monday AND Tuesday I called the clinic to inquire about… delay and was promised a return call--Never came. Now Wednesday and I received another text saying that the script in question has been fixed by sending it to Walgreens. This does ABSOLUTELY NO GOOD and almost a week later and I STILL have No answer and no call!!! A little help and care could fix my problem

Waited for TWO hours (Friday Sept 27th) in an empty waiting room to finally see Dr. Crowley. He said he was sending 3 scripts to Walgreens--I quickly corrected him to remind him (Second time) that I use CVS. He shook my hand and wished me a good weekend. I left and immediately found a text saying ONE script was sent to CVS. I turned around and 5 minutes later was asking to see him to make sure I would get the 3 scripts I was promised. I was informed that I would Have to Wait my turn (AGAIN) even though this was NOT my mistake. AFTER waiting an additional HOUR--His PA? told me I was Wrong--There was only 2 scripts. I explained that the Dr. agreed to a 3rd--So another wait--It was finally verified--But he changed his mind and was Not giving me that one. ALL this could have been handled by him respectfully allowing me a couple of minutes face to face. Found out Saturday Sept. 28 that insurance required prior authorization. Monday AND Tuesday I called the clinic to inquire about… delay and was promised a return call--Never came. Now Wednesday and I received another text saying that the script in question has been fixed by sending it to Walgreens. This does ABSOLUTELY NO GOOD and almost a week later and I STILL have No answer and no call!!! A little help and care could fix my problem

Saw Dr. Crowley when he first became a Doctor. Very nice and patient man. Teresa S