William O'brien, MD

I called Dr. O'Brien for a second opinion on a health issue I am having. I had to wait almost a month to get into see him because I needed a late-day appointment so I wouldn't miss much work (yes, we work too, you know). The first appointment was canceled by the office due to the doctor having a surgery scheduled and they wanted me to come in earlier. I WORK. That's the reason why I schedule my appointments late-day and this was communicated ALL TIMES I spoke to them. I can understand this ONCE. I rescheduled. Two days before my second (rescheduled) appointment, I received ANOTHER message from the office that they were canceling my appointment and asked if I could come in earlier. After this second incident, I made the wise decision to not invest any more time with Dr. O'Brien or his office staff due to them not valuing MY time. I'm paying THEM and need my appointments when I need them. What would have happened if I chose him for my doctor and needed him in an emergency?

I called Dr. O'Brien for a second opinion on a health issue I am having. I had to wait almost a month to get into see him because I needed a late-day appointment so I wouldn't miss much work (yes, we work too, you know). The first appointment was canceled by the office due to the doctor having a surgery scheduled and they wanted me to come in earlier. I WORK. That's the reason why I schedule my appointments late-day and this was communicated ALL TIMES I spoke to them. I can understand this ONCE. I rescheduled. Two days before my second (rescheduled) appointment, I received ANOTHER message from the office that they were canceling my appointment and asked if I could come in earlier. After this second incident, I made the wise decision to not invest any more time with Dr. O'Brien or his office staff due to them not valuing MY time. I'm paying THEM and need my appointments when I need them. What would have happened if I chose him for my doctor and needed him in an emergency?