About Providence Saint Joseph Medical Center

Providence Saint Joseph Medical Center is a Hospital in Burbank, CA. This facility has 413 total beds. This facility has been rated 4 times, with an average patient rating of 1.8.

HCAHPS Patient Score

1 of 5 Stars*
Patient Score Breakdown*
High Score
78%
Neutral Score
16%
Low Score
6%
Patient Recommendation*
96%
4%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

4 Ratings with 4 Comments

The overall average patient rating of Providence Saint Joseph Medical Center is Poor. Providence Saint Joseph Medical Center has been rated by 4 patients. From those 4 patients 4 of those left a comment along with their rating. The overall rating for Providence Saint Joseph Medical Center is 1.8 of 5.0 stars.

Location

Providence Saint Joseph Medical Center
501 S Buena Vista St
Burbank, CA 91505

Reviews

Showing 4 of 4

Horrible overall hospital

This hospital discharged my elderly father at 7pm freezing cold weather with nothing but a gown on. He was naked and had lost his ability to walk under the care of possibly one of the worse doctors I have ever had the misfortune of meeting, DR GOLDMAN. I got DEBBIE HUFFMAN’s attention only when this poor excuse of a doctor crossed medical ethic lines. She pretended to care about her patients but just like their medical treatment, it didn’t last long. Stay away from this horrible hospital who neglects their patients and only starts to listen when you threaten to sue.

Full Review Rating Breakdown

WORST HOSPITAL EVER!

This is the worst hospital ever. I wish I could go back in time and make sure my father did not go to this hospital but since I can’t, all I can do is warn anyone who is thinking of going here for anything… PLEASE STAY AWAY! My father went to this hospital for chest pain. He was asked to stay a few nights to be examined and he contracted Covid-19. The hospital didn’t allow any visitors and took advantage of this when it came to patient care. We talked to my father on the phone every hour and for a few days not one nurse came to see him or give him food or water for 10+ hours straight. His wallet also got stolen in an area where visitors were not allowed which really upset him. My father died in this hospital and I am convinced that the hospitals neglect and carelessness for its patients made a significant impact on his mental health while he was admitted here. If you have a loved one you are thinking of taking to the hospital for anything at all, please go elsewhere!

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

THIS IS THE WORST HOSPITAL EVER!

This is the worst hospital ever. I wish I could go back in time and make sure my father did not go to this hospital but since I can’t, all I can do is warn anyone who is thinking of going here for anything… PLEASE STAY AWAY! My father went to this hospital for chest pain. He was asked to stay a few nights to be examined and he contracted Covid-19. The hospital didn’t allow any visitors and took advantage of this when it came to patient care. We talked to my father on the phone every hour and for a few days not one nurse came to see him or give him food or water for 10+ hours straight. His wallet also got stolen in an area where visitors were not allowed which really upset him. My father died in this hospital and I am convinced that the hospitals neglect and carelessness for its patients made a significant impact on his mental health while he was admitted here. If you have a loved one you are thinking of taking to the hospital for anything at all, please go elsewhere!

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Saved life

I’ve gone to this hospital countless times and they’re always amazing. Thank you for always taking the best care possible

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Providence Saint Joseph Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Postoperative Recovery Room
Pharmacy
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
PET Scan
Pediatric
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Optometric
Ophthalmic Surgery
Operating Rooms
Outpatient
Outpatient Surgery
Outpatient Rehabilitation
Cardiac Thoracic Surgery
Outpatient Psychiatric
Obstetrics
Nuclear Medicine
Neurosurgical
Neonatal Nursery
Neonatal ICU
MRI
Medicare Certified Transplant Center
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan
Coronary Care Unit
Cardiac Catheterization Lab
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis
Inpatient Surgical
Medical Surgical ICU
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Clinical Laboratory
  • Similiar Hospitals

    Providence Saint Joseph Medical Center is similar to the following 4 Hospitals near Burbank, CA.

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Providence Saint Joseph Medical Center