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2 Ratings • 2 Comments

3.0
  • 1
  • 1

Quality Rating

Satisfied

Effective Treatment
Clean Facility
Wait Time
10 min
Communicates Well
Friendly Staff
Post Procedure
Easy Appointments
Appropriate Followup

Showing 2 of 2 Ratings

Lack of knowledge on insurance

I had a surgery scheduled for over 5 weeks. After several repeat phone calls asking the same thing over and over again I got a less than 17 hours before surgery that they didn't have the insurance figure it out and I would either have to pay self pay the full amount or cancel the surgery. I called the insurance agent and a local attorney and said that they was not doing correctly and they was wrong on how to bill the insurance .I consulted with my agent and with an attorney and said this was totally incorrect.

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Best hospital in Cincinnati Oh and hopefully in KY soon. This hospital has the warmest, most understanding , caring, professionals in the mrdical field. I have went through numerous surgerys and stays. Always was extremely pleased with everyone and everything. My biggest scare is that I will have a medical condition and the ambulance will want to take me to a KY hospital. One thing a patient does not need during a crisis is to be taken to a hospital they don't trust.

Wait time
10 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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The Christ Hospital