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5 Ratings • 5 Comments

2.6
  • 1
  • 1
  • 1
  • 2

Quality Rating

Neutral

Effective Treatment
Clean Facility
Wait Time
37.5 min
Communicates Well
Friendly Staff
Post Procedure
Easy Appointments
Appropriate Followup

Showing 5 of 5 Ratings

Not severe enough

My wife and I have been sitting here for four hours and watching them take and release before her because her possible blood clot is not severe enough to take her back.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Not recommend

The nurses in the ER are fine. Doctors not so much. They are contractors and do not work for ETMC. I've been to the ER in Tyler at ETMC and Christus as a patient and taking others. Entirely a different level of care. My recommendation is to avoid Will Quitman and get to Tyler or at least Lindale if you can.

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Lost Property

I went to Quitman ER 10-2-2020 with ungodly pain in my back when it popped. I was incrying and shaking because of the severe pain I was in. I had my top dentures in and was afraid I would break them from gritting my teeth, so I asked the nurse for something to put them in. She brought me a paper towel, then a container you spit in and said we don't have denture cups. I place them in the container and that's the last time I ever saw my dentures. When I got home I realized I left my dentures, called them and was told there were no dentures turned. So I called administration, the had a patient representative call me back...and that's when the lies by both the representative and the nurse. The nurse changed her story twice and now the end results, I have no dentures because apparently they were thrown away, and the hospital said they will not do anything to replace them. I am a 61 year old disabled lady, have had my dentures for 3 years and still paying on them and I don't have another $1300.00 to pay for another set. These people straight out lied, backed each other up, while I have lost my dignity, confidence and pride in the smile I use to have and now never will have again. Next step, small claims court. It will cost me but not $1300. These people should be ashamed of destroying a disabled, senior citizens life.

Wait time
20 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Incompetent

Beautiful facility but service in emergency room is slow and pathetic. The need doctors that want to see patients and nurses who care about ALL people.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Excellent

My daughter woke up with pink eye and we called and they saw us within 1 hour. The Dr. Was excellent and we were very happy with the service. We will go again when needed!

Wait time
10 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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  • Similiar Hospitals

    ETMC - Quitman is similar to the following 4 Hospitals near Quitman, TX.

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ETMC - Quitman