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2 Ratings • 2 Comments

1.0
  • 2

Quality Rating

Dissatisfied

Effective Treatment
Clean Facility
Wait Time
45 min
Communicates Well
Friendly Staff
Post Procedure
Easy Appointments
Appropriate Followup

Showing 2 of 2 Ratings

Power hungry, greedy, horrible hospital

People in the area should be very afraid that this facility of so called health care professionals even exist’s. The behavioral health center has outwardly lied and try to be morality police instead of do their job.

Wait time
60 minutes
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown
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DO NOT GO HERE

It took them 30 min to get my 3 yr daughter in " no one was in the lobby!", we called ahead of time to find out if they took our insurance - which they did, -they gave her an xray and gave her Tylenol sent us on our way. Better safe than sorry when it comes to kids. I receive a $3700 bill Call my insurance they will pay 600 , $1800 in discounts leaves my balance at 1200 – I call Jordan valley make an arraignment with Ana Patita, payoff the arraignment - I get a past due bill for 2100 ?? I call Ana ,,”oh we are still waiting for your insurance to pay their portion” we will call you if any thing.. One month goes by .. I get another bill I call Ana again .. “ we received the insurance we are just waiting for them to take the $1800 off in discounts just give it a little longer” I get a final notice I call Ana at Jordan valley just wanting to confirm that my balance is now at 0 as per our agreement. The office is closed for the holiday. I call the corp office .. what luck they are open ! They inform me that THEY DO NOT TAKE MY INSURANCE ! THEY STATE I OWE THEM $2100 . I call my insurance , they say that Jordan Valley Medical takes my Insurance they just don't take my “plan “ …… ….. I broke down into tears because I honestly thought this was fully paid and am now owing them $2100. I wish that we would have been told in advance. I wish that Ana had not told us to keep holding on. All around we will NOT be returning to this hospital. Horrible experience all around.

Wait time
30 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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    Jordan Valley Medical Center West Valley Campus is similar to the following 4 Hospitals near West Valley City, UT.

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Jordan Valley Medical Center West Valley Campus