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About Bon Secours St Marys Hospital

Bon Secours St Marys Hospital is a Hospital in Richmond, VA. This facility has 391 total beds. This facility has been rated 3 times, with an average patient rating of 3.7.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
77%
Neutral Score
17%
Low Score
6%
Patient Recommendation*
97%
3%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

3 Ratings with 1 Comment

The overall average patient rating of Bon Secours St Marys Hospital is Great. Bon Secours St Marys Hospital has been rated by 3 patients. From those 3 patients 1 of those left a comment along with their rating. The overall rating for Bon Secours St Marys Hospital is 3.7 of 5.0 stars.

Location

get directions Bon Secours St Marys Hospital
5801 Bremo Rd
Richmond, VA 23226

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Reviews

Showing 1 of 1

Patient er

Went there to er to stop bleeding on arm .that Patients1st couldn't stop so they sent me to St.M.er they didn't even check the bandage in it.did blood work. Scanned my head ? Sent me home on way home blood was dripping from my arm.Called them they said I would be charged again when I got ther for something they should have done to begin with. Dint go back why should I pay twice.

Wait time
30 minutes
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Bon Secours St Marys Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

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  • Similiar Hospitals

    Bon Secours St Marys Hospital is similar to the following 4 Hospitals near Richmond, VA.

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Bon Secours St Marys Hospital