About Nsmc Salem Hospital

Nsmc Salem Hospital is a Hospital in Salem, MA. This facility has 228 total beds. This facility has been rated 4 times, with an average patient rating of 2.8.

Rating Overview

4 Ratings with 3 Comments

The overall average patient rating of Nsmc Salem Hospital is Good. Nsmc Salem Hospital has been rated by 4 patients. From those 4 patients 3 of those left a comment along with their rating. The overall rating for Nsmc Salem Hospital is 2.8 of 5.0 stars.


get directions Nsmc Salem Hospital
81 Highland Ave
Salem, MA 01970

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One Star

In 2009 I made the biggest mistake of my life receiving treatment from this place. I had a bad stomach ache and went to Union Hospital, thinking I would probably just have some x-rays and be on my way. Unfortunately, it was Diverticulitis and it had abscessed. They told me I would have to be admitted, so I said I had to make some arrangements and would be back within the hour. They told me to go to Salem Hospital when I returned, since they are better equipped to handle my case. When I checked in, the nurses were all very attentive and took great care of me that first night. I was taken to CT Scan or MRI early in the morning to have a catheter inserted into the abscess to drain it. Everything was fine and around noon the first nurse came to flush it with saline. It hurt, but I felt the flush in the area where the pain was, so I knew it was flushing it. The second nurse came later that afternoon and seemed more concerned with saying hi to all of the other 5 to 7 people in the room. It was a large room with beds everywhere. When she did the flush, unlike the first nurse who put the saline in very gently, this nurse just shot it in fast and I felt a pop and cold going everywhere in that area, instead of just one spot like the first nurse had done. I told them immediately that it had broke but was told it was fine. They never checked with a CT to see if it was still attached in the five days I was admitted. Every time they would come in to flush it, I told them the same thing, the cold flush was going going everywhere instead of just the abscess, I could feel cold all over my right side just below my ribs. Again, was told everything was fine and was even asked if I was a doctor. I only saw the doctor the night I was admitted and on the fifth day when I was released. When I was sent to CT to have the drain removed, the technician said immediately, "this isn't even attached, it's just floating around". Which I already knew. The Doctor told me to follow up with a colonoscopy a week or two later, which I did, and he told me everything was fine and I didn't need surgery to have the affected area removed. He said it was just a simple case of diverticulosis. Everything was fine for a couple more weeks while I was on the antibiotics, but a few days after I stopped taking them, my right side rapidly filled, it honestly looked there was an elbow sticking out of my side. I called the doctor immediately and got an appointment. He told me it was just residue from the affected area working its way to the surface and I was fine. The area finally came to a head and broke and I'm not kidding, two large cups of liquid came out, blood, puss and fecal matter. This continued for THREE YEARS. Every time I went to see him telling him how sick I was and what was coming out of me (digested food) he gave me the same line about it being residual fluids and matter from the affected area. THREE YEARS. My last visit to him was in late 2011. I was dying, and when I showed up for my appointment, he threw his hands up in the air and said "what are you doing here now". I was done and sought other treatment, no matter where my insurance told me I had to go. I found another doctor at another hospital who I could tell didn't want to get involved, but he gave me Cipro and Flagyl with around 8 refills. That kept the infection down for a while. Eventually I went to Beth Israel Hospital and the surgery was done within days. I'm grateful to them, but I've never been the same. I have constant body fatigue, and still pain in the area once and while, but I am alive. Unfortunately, they dismissed what I went through for three years and stuck up for the horrible doctor at Salem Hospital, so no attorney would even take my case. For three years, I had blood, puss, and whatever I ate coming out of my side. The infection would get so bad at times, every joint in my body felt like it was on fire. I was throwing up five times a day, eventually losing many teeth, which I had always had perfect teeth. Now my legs (from being in bed for three years) are very sore all the time and red and swollen. SALEM HOSPITAL DESTROYED MY LIFE - and got away with it, since all doctors stick up for each other, even horrible ones who couldn't have been bothered to treat a patient in his care. I know this all stemmed from the nurse who broke the abscess, but for three years the doctor was 100% negligent in getting to the bottom of what I was going through.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Nurses and food

Restaurant food nurses that care

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Do't go there

They tried to give me what would have been a massive overdose of insulin. I caught the error not anyone on their staff.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Nsmc Salem Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

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Nsmc Salem Hospital