About Garfield Medical Center

Garfield Medical Center is a Hospital in Monterey Park, CA. This facility has 210 total beds. This facility has been rated 1 time, with an average patient rating of 1.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
61%
Neutral Score
28%
Low Score
11%
Patient Recommendation*
90%
10%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

1 Rating with 1 Comment

The overall average patient rating of Garfield Medical Center is Bad. Garfield Medical Center has been rated by 1 patients. From those 1 patients 1 of those left a comment along with their rating. The overall rating for Garfield Medical Center is 1.0 of 5.0 stars.

Location

get directions Garfield Medical Center
525 N Garfield Ave
Monterey Park, CA 91754

Reviews

Showing 1 of 1

Infection by surgery

So Dec 2018 we were coerced and pushed into a surgery that turned out to be elective.... when we requested to go to another hospital or Cedar-Sinai we were told doctor Yee was the best. We were told patient heart is within the serious condition and we shouldn't put it off for even one week AND we shouldn't even go to another hospital he could have a heart attack in route And I asked Dr Yee many questions he says " I do it all the time 1000 times I put pacemaker, no problem no problem no problem." PROBLEMS!!! Then they schedule surgery for 9 p.m. we request surgery for the next day or the day after but not at night. The doctor denies it says no everything set we're going ahead knowing we were very uncomfortable and wanted it to be in the daytime not in the dirty night time. Again, patient request denied!! AFTER coming to a Recognized not for profit hospital with an elevated Standard Of Care, and a hospital having our concerns addressed differently and the preparation/sterilization done differently it now leads me to look at everything with a different eye the worst part is the Doctor.... he placed it on top of the muscle which is the worst it protrudes out from the chest. The pacemaker IED should be placed under the muscle that's mistake #1 for the surgeon placement is absolutely detrimental to some people if it's on top they can never wear a backpack again. And if it's placed under the muscle once healed you don't feel it so ....sad. do you care about your patients when you're not taking the best possible placement as a surgeon? How was I to know? I know now!! Garfield medical Center ( not even called the hospital) was the best THEY said, they do it every day with no complications. Now two and a half weeks later my husband is in another hospital fighting 2 infections that he received in surgery! Discharged in so much pain, Doctor should have known something wrong. Doctor made a comment about not liking to do surgery at night next thing we know it's scheduled at night . And the biggest thing I didn't like is at a 9 p.m. surgery, when I asked several nurses, they called and asked for the surgery to be postponed for the doctor performed it against our best wishes. In O.R. when you went into or as I did in the waiting prep area there's a room with a sick patient that says no entry wear gloves and mask on the doors. Doors are open and then technician walked in there and then walked over to my husband wth EKG machine, afterwards I told her to change gloves after I spokeu up. number one and every doctor should see to it that they perform surgery only where it's number one they also shouldn't tell you they've done a surgery 1,000 times and never had a problem but yet according to statistics there should have been a problem also the fact that you request another doctor another hospital and they say no no no this is good let's just do it you're here let's do it you're here. And another partner of Dr Yee also said lets do it now; no reason to wait-Dr Yee the best. ( NO, the best is at Cedar-Sinai or someone who practices at a hospital that has reports written about them not only in world news but has a 4.9 rating with healthgrades also world-renowned - people come to him to fix all the mistakes that other doctors make think about it before you do it) do it well their choice has screwed up our life and now we're spending Christmas in a hospital thank you for nothing good! I would like a refund. I'm most disappointed that when we express concerns and we requested not to have a night surgery both were denied and we were pushed to go through with it I don't like coercion and two weeks later I'm extremely upset that I let it happen and didn't fight for our rights I should NOT have had to fight, but I wish I did! Now he'll have two large incisions on both sides of his chest all because of this. mistake and neglect. And have an IV at home for weeks fightng infection! When I called the doctor's office, there was just a recording to call 911 how can you not be able to reach your doctor after hours ridiculous. Wish I coukd include photo of incision and pain involved stuffing the huge hole and painful tape and morphine needed, thanks Garfield!

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Garfield Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

525 N Garfield Ave, Monterey Park, CA
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Garfield Medical Center