About Lehigh Valley Hospital Cedar Crest Campus

Lehigh Valley Hospital Cedar Crest Campus is a Hospital in Allentown, PA. This facility has 797 total beds. This facility has been rated 9 times, with an average patient rating of 1.

HCAHPS Patient Score

3 of 5 Stars*
Patient Score Breakdown*
High Score
74%
Neutral Score
19%
Low Score
7%
Patient Recommendation*
96%
4%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

9 Ratings with 8 Comments

The overall average patient rating of Lehigh Valley Hospital Cedar Crest Campus is Bad. Lehigh Valley Hospital Cedar Crest Campus has been rated by 9 patients. From those 9 patients 8 of those left a comment along with their rating. The overall rating for Lehigh Valley Hospital Cedar Crest Campus is 1.0 of 5.0 stars.

Location

get directions Lehigh Valley Hospital Cedar Crest Campus
1200 S Cedar Crest Blvd
Allentown, PA 18103

Reviews

Showing 5 of 8

No common sense.

How can rating overview be one (1) star and the patient recomendation be 96%? I'd love someone to explain this to me. Day 6 in the hospital for my wife. She was given a third covid test (the first 2 were negative) and moved to a different floor. A floor that, by the doctor's own words, is filled with covid patients. That's why NO VISITORS. WHAT?!?! Are they trying to get her infected? She doesn't have covid. Why is she on a covid floor? They graciously allowed me 1/2 hr. (out of 4 days) with my wife last night. << sarcasm. We had to threaten to pull her out to get visitation for me. I thought I was going to have regular visitation but they waited til I got there to tell me I only have a half hour with her. Supervised. If I had known that up front I would have continued to have her transfered to a different hospital. I pulled her out of the hospital today. They had her on an active covid floor so she left AMA. Several states tried that crap with the nursing homes and thousands died as a result. What a bunch of knuckleheads putting my wife at risk like that.

Full Review Rating Breakdown

Not family friendly

I took my wife LVH cedar crest for breathing problems. She has pneumonia. They gave her a covid test then told me I couldn't be with her until the results came back. I explained that we were VERY close just hours ago and if she is positive for covid then so am I, therefore, there is no reason to keep us apart. They just site the policy and don't care. No independent thinking going on there. So I waited until they got the negative result that I knew they would get. I took my daughter with me to see her mother and was promptly informed that the patient can only have one visitor a day. So I explain to my daughter that she would have to wait til the following day to see mom. The following day they did ANOTHER covid test and there went my daughter's chance to visit. So I have seen my wife for a total of 1.5 hrs. in the last 3 days and my son and daughter haven't seen her at all in 3 days. I am so sick of the covid fear that goes around. Everyone wants to let fear dominate their lives and dictate their actions. I don't do that. If you want to be with your loved one do NOT bring them here.

Wait time
60 minutes
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Terrible hospital

Please take your loved one elsewhere. Nurses have no bed side manners and are outright rude. Doctors think they are on a picnic when they do their rounds. Come into your room for 1 minute and move on to the next. They come in with 2 to 3 doctors who seem like they are just walking around doing a daily walk chatting among themselves. Nurses allow patient buzzers to go off and don't come in for over an hour and half. They sit at the nurses station giggling instead. Administration is no better . Many phone calls made to discuss these issues but of course they try to blame the patient or family member being to demanding. Yes please let a cancer patient hold their bowels while u discuss your weekend. They forget to feed their patients as well. A quick search in lehigh valley news will show u all rhe fiid problems that were reported by the news. This place us a disaster.

Full Review Rating Breakdown

Worst hospital stay ever

I went there with shingle complications in my eye. I was admitted to emergency . I had a lot of pain in my head and it took 6 hours until they gave me something for the pain. Totally unacceptable. They have signs in the rooms that say keep the patient informed. That totally didn't happen, on numerous occasions. If they didn't discharge me by 5 pm the next day, I told my nurse that I was walking out. Worst hospital stay ever!

Full Review Rating Breakdown

My visit

When I went to cedar crest hospital it was dirty and the nurse couldn’t find my info then blamed the “it Dept” because they “don’t do anything.” I will never come back, discusting and dirty.

Full Review Rating Breakdown

Services Provided

Lehigh Valley Hospital Cedar Crest Campus offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Medicare Certified Transplant Center
Inpatient Surgical
Medical Surgical ICU
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan
Coronary Care Unit
Cardiac Catheterization Lab
Clinical Laboratory
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Ophthalmic Surgery
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
Postoperative Recovery Room
Pharmacy
PET Scan
Pediatric
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Optometric
Operating Rooms
Cardiac Thoracic Surgery
Outpatient
Outpatient Surgery
Outpatient Rehabilitation
Outpatient Psychiatric
Obstetrics
Nuclear Medicine
Neurosurgical
Neonatal Nursery
Neonatal ICU
MRI

Locations & Directions

1200 S Cedar Crest Blvd, Allentown, PA
  • Similiar Hospitals

    Lehigh Valley Hospital Cedar Crest Campus is similar to the following 4 Hospitals near Allentown, PA.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Lehigh Valley Hospital Cedar Crest Campus