About Heart Of Lancaster Regional Medical Center

Heart Of Lancaster Regional Medical Center is a Hospital in Lititz, PA. This facility has 148 total beds. This facility has been rated 5 times, with an average patient rating of 3.4.

HCAHPS Patient Score

3 of 5 Stars*
Patient Score Breakdown*
High Score
72%
Neutral Score
21%
Low Score
7%
Patient Recommendation*
96%
4%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

5 Ratings with 5 Comments

The overall average patient rating of Heart Of Lancaster Regional Medical Center is Good. Heart Of Lancaster Regional Medical Center has been rated by 5 patients. From those 5 patients 5 of those left a comment along with their rating. The overall rating for Heart Of Lancaster Regional Medical Center is 3.4 of 5.0 stars.

Location

get directions Heart Of Lancaster Regional Medical Center
1500 Highlands Dr
Lititz, PA 17543

Reviews

Showing 5 of 5

Great Care

ER and follow up treatment were outstanding

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Excellent Staff

I would have to say my level of one on one care was beyond expectations. The nurses and midwives were extremely helpful and knowledgeable during my labor and delivery. They were also very caring during my entire stay. As traumatic as birth can be, they made my experience the best outcome it could possibly be. I can safely say I made the right choice to have my second child here!

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

One Star

Heart Of Lancaster Regional Medical Center My baby was born 34 weeks. The female doctor were not nice. Nurses in nicu room keep taking in loud. I am not satisfied at all. LGH is the best place to deliver baby.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

ER - Triage

I went to the ER for swollen feet in pregnancy. They were fast and caring. I only waited in the waiting room for 2 minutes. They decided I should see the OB instead. I was seen there immediately. The nurses checked in very frequently and were so kind to my niece I had to bring. Dr. Stone was extra kind to her and treated her so well! They took all precautions for me and ran tons of tests to ensure everything was fine. EXCELLENT service.

Wait time
5 minutes
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Baby diagnosed with pneumonia!

My 13 month old daughter was very sick we went to urgent care where they said she needs to go to the hospital and get admitted to be on oxygen. So we went here for help. They did a chest X-ray that confirm she had pneumonia and then sent us home with a anabiotic.Her oxygen was at a low of 91 and the doc said we don’t admit them till they are at 88 or below😔 the next after noon I went to LGH and they put her on oxygen right away and we were admitted. The er doc at LGH said it sounds like we should have been admitted here because she wasn’t doing so well. The one nurse was very kind and helpful❤️. But the docker and other nurse werenot very polite to us because we choose not to give our daughter Tynel for her fever. LGH they gave us no problem and supported us in that decision. Everyone else was kind and polite except the doctor and the one nurse. Hope you have better results.

Full Review Rating Breakdown

Services Provided

Heart Of Lancaster Regional Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

1500 Highlands Dr, Lititz, PA
  • Similiar Hospitals

    Heart Of Lancaster Regional Medical Center is similar to the following 4 Hospitals near Lititz, PA.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Heart Of Lancaster Regional Medical Center