About Edward Hospital

Edward Hospital is a Hospital in Naperville, IL. This facility has 352 total beds. This facility has been rated 2 times, with an average patient rating of 1.5.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
77%
Neutral Score
18%
Low Score
5%
Patient Recommendation*
97%
3%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

2 Ratings with 2 Comments

The overall average patient rating of Edward Hospital is Poor. Edward Hospital has been rated by 2 patients. From those 2 patients 2 of those left a comment along with their rating. The overall rating for Edward Hospital is 1.5 of 5.0 stars.

Location

Edward Hospital
801 S Washington St
Naperville, IL 60540

Reviews

Showing 2 of 2

Best day turned Nightmare for new parents

My daughter and boyfriend went to Edward's to delivery the first born son. Mom was honest about issues she was very worried about with postpartum depression, and smoking pot at time during the pregnancy. Asking for help and better ways to cope with stress and severe anxiety, the whole nursing staff in the mother baby unit put this very young couple down, degraded them, took what should of been one of the best experiences in their lives to one of the most horriable experiences. No, I do t agree with her use, but it's better then the drinking and drugs she was doing prior to becoming pregnant!! The nurse waited until my daughter was alone went into her room and told her she was bringing the babe home to a horriable environment.. WHERE DO YOU HAVE ANY RIGHT?? She told you the truth for the sake of the baby and asked for ways to help her cope with severe anxiety, and you turned her into a horriable mother, and made her second guess if she failed before she really ever even got started being a mom, but you are to be open and honest with your health care provider for you self well being. I am so upset at the way she feels on what is to be one if the best days of her life!! Thank you nursing staff for taking that away from her!! But in the end I have a beautiful, healthy 8lb10oz 22in grandson!!

Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Run Down

Old, old, old

Effective Treatment
Full Review Rating Breakdown

Services Provided

Edward Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
Coronary Care Unit
PET Scan
Neurosurgical
Outpatient Rehabilitation
Orthopedic Surgery
Pediatric
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    Edward Hospital is similar to the following 4 Hospitals near Naperville, IL.

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Edward Hospital