About Memorial Hermann-Texas Medical Center

Memorial Hermann-Texas Medical Center is a Hospital in Houston, TX. This facility has 1098 total beds. This facility has been rated 28 times, with an average patient rating of 2.1.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
76%
Neutral Score
17%
Low Score
7%
Patient Recommendation*
95%
5%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

28 Ratings with 27 Comments

The overall average patient rating of Memorial Hermann-Texas Medical Center is Poor. Memorial Hermann-Texas Medical Center has been rated by 28 patients. From those 28 patients 27 of those left a comment along with their rating. The overall rating for Memorial Hermann-Texas Medical Center is 2.1 of 5.0 stars.

Location

Memorial Hermann-Texas Medical Center
6411 Fannin St
Houston, TX 77030

Reviews

Showing 5 of 27

Miracle Doctor دكتور المعجزه

لزراعه الكبد انصح اي مريض كبد بهذا الدكتور عن تجربه فعلا يستحق التقدير و الاحترام و متابعه المستمره للمريض الى ما بعد الزراعه شكرا جزيلا.

Full Review Rating Breakdown

Worst excuse for a hospital

My stepdaughter was hit by a drunk driver and was in ICU for a week. Choked on a blood clot and couldn’t get to her call button. My wife called the hospital to get a nurse in there. They lied to my wife and said there was 2 nurses in with our daughter. They didn’t know we had our daughter on FaceTime and of course no one wadi the room. As if that wasn’t bad enough, employees at this hospital stole about 10,000 in jewelry from my wife. This hospital is a joke.

Easy Appointment
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

خدمه رائعه

المستشفى رائع وتعامل الطاقم الطبي جداا جميل وشكر خاص للدكتوره فيجيليا دكتوره الكلى والدكتوره / بات نجر وكلمه حق الفريق كامل يعجز اللسان عن وصفهم قمه التعاون والسعى وراء راحه المريض ولاتسعني الكلمات بشكر الاخت الرائعه المترجمه الجميله/ إيمي تعامل راقي وجميل وسعه الصدر الف شكر للجميع

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Can’t believe these employees stole from us

My stepdaughter was hit by a drunk driver on westpark tollway where her best friend died at the scene. My stepdaughter spent a week in ICU. She was moved to another where she was choking on a blood clot and couldn’t get to the button. The hospital lied about nurses being in the room as we were on FaceTime with my stepdaughter because she was terrified. My wife had gone up there to make sure she was getting proper care and set her coach purse on the counter that had 12,000.00 in jewelry in it. She was about to ask about the whereabouts and before she said anything the employee said nope, no one left anything, basically admitting they took it. As if we weren’t dealing with enough, now we also have to tolerate our property being stolen. I contacted Danny ( supervisor) and he just put me through to an answering machine. They don’t even care. I will tell everyone about this incident everyday until something is done about it. This is unacceptable!!!!

Full Review Rating Breakdown

POOR COMMUNICATION BETWEEN PATIENT AND STAFF

Services Provided

Memorial Hermann-Texas Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Non-Medicare Organ Transplant
Urgent Care Center
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Nuclear Medicine
Extracorporeal Shockwave Lithotripter
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    Memorial Hermann-Texas Medical Center is similar to the following 4 Hospitals near Houston, TX.

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Memorial Hermann-Texas Medical Center