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About Memorial Hermann-Texas Medical Center
Memorial Hermann-Texas Medical Center is a Hospital in Houston, TX. This facility has 1098 total beds. This facility has been rated 7 times, with an average patient rating of 1.1.
HCAHPS Patient Score
What is HCAHPS?
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.
*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.
** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.
Showing 5 of 6
No concern about patients. Rude
Self-verified patient of Memorial Hermann-Texas Medical Center - Posted on November 30th, 2019
Self-verified patient of Memorial Hermann-Texas Medical Center - Posted on October 3rd, 2019
I took my wife to Hermann hospital on 10/02/2019. We arrived about 2: 30. At 7: o clock we were told that it would take about another 4 hours to see the doctor. We had thirteen dollars for parking. We left there and went to Park Plaza. Soon as we got there she was put in a room to be seen by a doctor. Hermann is getting like Ben Taub. Where it takes about 10 to 12 hours before you see a doctor..
Kind but worthless
Self-verified patient of Memorial Hermann-Texas Medical Center - Posted on June 20th, 2019
Lost spinal fluid from spinal tap
Self-verified patient of Memorial Hermann-Texas Medical Center - Posted on June 13th, 2019
COURTNEY RN @ Memorial Herman woodlands
Self-verified patient of Memorial Hermann-Texas Medical Center - Posted on May 5th, 2019
AVOID COURTNEY ON FLOOR 4! I have never been so disappointed in a nurses treatment in my life. She was extremely disrespectful, was constantly 30 minutes later than her said appointment time. Even had the audacity to tell my wife (whom is a doctorate of physical therapy, much above a nursing degree) that she did not know what she was speaking about. (Even though she has been a TBI specialist at TEIR, one of the top TBI hospitals in the WORLD!) Courtney also was rude to my parents as well as visitors. She even got angry if we had any questions for her, whether it was asking what type of medicine it was, or and astablished timeline. It is sad that some of these people’s last moments on this earth will be spent with her condescending, disgusting, selfish, attitude. I truly pray she is either inducted into customer/patient communication classes so she can learn to be a better nurse, or let go. Moving forward, this will be the last time my family, including my children, my parents, and my grandparents, will visit this hospital due to the appalling service we received from Courtney. I will also be filling out a report with the Texas department of nursing as I do not believe any patient deserves the miss treatment provided by this character.
Memorial Hermann-Texas Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party
|Acute Renal Dialysis|
|Non-Medicare Organ Transplant|
|Urgent Care Center|
|Cardiac Thoracic Surgery|
|Psychiatric Child and/or Adolescent|
|Extracorporeal Shockwave Lithotripter|
|Cardiac Catheterization Lab|
|Medicare Certified Transplant Center|
|Coronary Care Unit|
|Designated Trauma Center|
|Adult Inpatient Psychiatric|
|CARF Inpatient Rehabilitation|
|Burn Care Unit|
|Medical Surgical ICU|
|Postoperative Recovery Room|
|Alcohol and/or Drug|
Locations & Directions6411 Fannin St, Houston, TX
Memorial Hermann-Texas Medical Center is similar to the following 4 Hospitals near Houston, TX.