About The Cleveland Clinic

The Cleveland Clinic is a Hospital in Cleveland, OH. This facility has 1192 total beds. This facility has been rated 7 times, with an average patient rating of 3.1.

HCAHPS Patient Score

5 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

19 Ratings with 13 Comments

The overall average patient rating of The Cleveland Clinic is Poor. The Cleveland Clinic has been rated by 19 patients. From those 19 patients 13 of those left a comment along with their rating. The overall rating for The Cleveland Clinic is 1.9 of 5.0 stars.


get directions The Cleveland Clinic
9500 Euclid Ave
Cleveland, OH 44195


Showing 1 of 1

Never going back

I went to the endocrinology for a thyroid check. The doctor did not listen, when my test results came back he literally left one line " lower your dose' he did not say to what or why or even give a prescription. When we called the ombudsman office to issue a complaint they did even worse, including saying "they will always side with the doctor over the patient" and having their investigative team harrass me with phone calls because they supposedly accidentally forwarded their calls to me. Absolute worst patient care and service ever.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

The Cleveland Clinic offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Therapeutic Radiology
Designated Trauma Center
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
Postoperative Recovery Room
PET Scan
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Ophthalmic Surgery
Operating Rooms
Cardiac Thoracic Surgery
Outpatient Surgery
Outpatient Rehabilitation
Outpatient Psychiatric
Nuclear Medicine
Neonatal Nursery
Neonatal ICU
Medicare Certified Transplant Center
Inpatient Surgical
Medical Surgical ICU
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
CT Scan
Coronary Care Unit
Cardiac Catheterization Lab
Clinical Laboratory
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Alcohol and/or Drug
Acute Renal Dialysis
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Diagnostic Radiology
Emergency Department
Surgical ICU
Speech Pathology

Locations & Directions

9500 Euclid Ave, Cleveland, OH
  • Similiar Hospitals

    The Cleveland Clinic is similar to the following 4 Hospitals near Cleveland, OH.

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The Cleveland Clinic