About Banner Casa Grande Regional Medical Center

Banner Casa Grande Regional Medical Center is a Hospital in Casa Grande, AZ. This facility has 201 total beds. This facility has been rated 5 times, with an average patient rating of 3.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

5 Ratings with 4 Comments

The overall average patient rating of Banner Casa Grande Regional Medical Center is Good. Banner Casa Grande Regional Medical Center has been rated by 5 patients. From those 5 patients 4 of those left a comment along with their rating. The overall rating for Banner Casa Grande Regional Medical Center is 3.0 of 5.0 stars.


Banner Casa Grande Regional Medical Center
1800 E Florence Blvd
Casa Grande, AZ 85122


Showing 4 of 4

No ”Human Kindness” here

Admitting very unprofessional and unskilled. Could not find my husbands appointment and told him he couldn't be seen. I had to call radiation dept myself and have them call admitting to get him to his CT Scan. Then they made me sit outside in 100+ degree heat waiting for my husband to complete the test! Banner’s motto of HELLO HUMAN KINDNESS is NOT practiced here. What a joke! 😡🥵😡

Full Review Rating Breakdown

Front desk

Very unprofessional,with lack of knowledge.refused services on 8 11 2020

Full Review Rating Breakdown

Possible strokes

The ER department is amazing. They made a very stressful several hours easier . They were attentive, caring, mostly fun. Everyone we came in contact with made us welcome. In our room the nursing staff again amazing

Full Review Rating Breakdown

Best care

I would like to recognize P.A. Sara, Also Tiegen, I have been struggling with pain and they really were kind and caring. Thank you so much. Life is hard when you live trusting in crutches or wheelchairs. I cannot complain at all. Wish I could do more. Thanks again.

Wait time
60 minutes
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Banner Casa Grande Regional Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    Banner Casa Grande Regional Medical Center is similar to the following 4 Hospitals near Casa Grande, AZ.

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Banner Casa Grande Regional Medical Center