About Samaritan Hospital

Samaritan Hospital is a Hospital in Troy, NY. This facility has 212 total beds. This facility has been rated 12 times, with an average patient rating of 1.1.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
54%
Neutral Score
29%
Low Score
17%
Patient Recommendation*
87%
13%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

12 Ratings with 10 Comments

The overall average patient rating of Samaritan Hospital is Bad. Samaritan Hospital has been rated by 12 patients. From those 12 patients 10 of those left a comment along with their rating. The overall rating for Samaritan Hospital is 1.1 of 5.0 stars.

Location

get directions Samaritan Hospital
2215 Burdett Ave
Troy, NY 12180

Reviews

Showing 5 of 10

No parking

Absolutely no parking anywhere. Had to park on 15th st to get to cardiologist. Terrible

Full Review Rating Breakdown

One of the worst hospitals around

My son was rushed to Samaritan in an ambulance only to find the doors locked. I had to yell through the box at the door to have them open the doors...my son was dying. The so called security people that came to the door were more worried that I may have parked in the area for ambulances than getting my son through the doors. The next issue I had was a nasty nurse that said do you want us to try to save your son or do you want to just be in the way. My son ended up being pronounced dead about 20 minutes later. This place should get all new help or close their doors.

Full Review Rating Breakdown

Racist

My 90-year-old mother with dementia and I were treated with total disrespected at this hospital in Troy...the only time a doctor would talk to us was when my mother was admitted. Although several requires were made to discuss my mother's condition, it fell on deaf ears-and the discharge summary was never given to me for follow up care when I have Power of Attorney of her affairs. The medication was sent to the wrong pharmacy delaying treatment because of a failure to communicate. My mother was rushed out of the hospital; although still sick she refused to return to that the hospital on Burdett Ave. Troy. She said she would not send a dog there because of the mistreatment. They ignore requests and leave left my mother on a bedpan for several hours and made fun of her condition. The staff lacks compassion and professionalism...I too was admitted to that hospital years ago and was treated in the same racist matter... no one washed me and/or allow me to wash my self for several days, a nurse even took my hand and wrote my signature because I refused a certain treatment; although, still sick I signed myself out of the hospital against the doctor's suggestion...Awful place many black people in the community believe its a racist place including the minorities that work there. They upgrade hospital physical appearance but the same all racist behaviors still exist!

Full Review Rating Breakdown

abusive

was called a cu"t by a nurse, stripped naked and injected with meds to knock me out in order for them to take my blood. The TPD illegally brought me there as they wanted to punish me for asking that the State Police handle my 911 call. I also questioned the Officer's level of education. I was calm, never resisted and showed no signs of hurting anyone. I believe they were trying to get their actions covered under the "Baker's Act". The TPD said to the nurse that he wanted to know what was in my blood and that I was a "classic cun*". The nurses giggled and said "absolutely". I woke up during them taking my blood and heard them phone the officer and SAW them use their own cell phone. The nurse told the TPD that my blood work was "negative". In the morning the nurse who unstrapped me and gave me my clothes kept asking "why did they bring you here?" I told them about the nurse calling me a cun* and how I refused the meds. The nurse injected me FOUR times in the kidneys. Since then I have extreme difficulty breathing and have such a fear of hospitals and the medical profession as a whole that I cancelled my insurance and have not seen a doctor since.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Few weeks ago my friend he was crying when I asked him what happened he said he talk to his daughter to Samaritan Hospital have an a pain in her neck after they keep her four hours they said they had not found anything send her home on the way home she stop breathing she died and her father’s arm given her mouth to mouth air I could not believe I have heard this story August 2015 happened to me I almost died

Services Provided

Samaritan Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
MRI
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

2215 Burdett Ave, Troy, NY
  • Similiar Hospitals

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Samaritan Hospital