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About Advocate Illinois Masonic Medical Center

Advocate Illinois Masonic Medical Center is a Hospital in Chicago, IL. This facility has 997 total beds. This facility has been rated 9 times, with an average patient rating of 3.6.

HCAHPS Patient Score

3 of 5 Stars*
Patient Score Breakdown*
High Score
73%
Neutral Score
20%
Low Score
7%
Patient Recommendation*
96%
4%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

9 Ratings with 2 Comments

The overall average patient rating of Advocate Illinois Masonic Medical Center is Great. Advocate Illinois Masonic Medical Center has been rated by 9 patients. From those 9 patients 2 of those left a comment along with their rating. The overall rating for Advocate Illinois Masonic Medical Center is 3.6 of 5.0 stars.

Mapbox Map of Advocate Illinois Masonic Medical Center

Primary Address

836 W Wellington Ave
Chicago, IL 60657
(773) 975-1600

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Reviews

Showing 2 of 9

GI Patient

Got an outpatient procedure done a few weeks ago. The total billed amount was over $50K. Had the same procedure with same doctor and same hospital done about 2 years ago and total charges were $6K. Recovery Room charges for less than 1 hr of stay 2 years ago were $854 and this year it was $44,000. No typo here. It is $44K. Costs of recovery room increased by 51 times or 5007%. Talk about 2% inflation. Billing department people have no clue. This is a JOKE.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Physical Therapy Department

I received a bill for 4 PT visits. Each one was charged differently even though i did the same exercise each time for 30 minutes (the last visit wasn't even 30 minutes since i said i don't feel i need this anymore. Well i have tried repeatedly to get answers as to why they all are different charges and especially the last visit they are charging me for 45 minutes of who knows what for???? I feel that they just put in what they want and charge the patient for services that are not even done. This is wrong and i suggest that if you do go there for PT make sure you write down the time you get there and leave and exactly what they are charging you for. Billing doesn't seem to be able to help and i requested itemized bills for each visit. Only got it for 2 visits?? So not happy with this department and just making up charges that didn't even happen.

Wait time
10 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Advocate Illinois Masonic Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
Coronary Care Unit
PET Scan
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Audiology
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

836 W Wellington Ave, Chicago, IL
  • Similiar Hospitals

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Advocate Illinois Masonic Medical Center