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About Highland Hospital of Rochester
Highland Hospital of Rochester is a Hospital in Rochester, NY. This facility has 261 total beds. This facility has been rated 11 times, with an average patient rating of 1.
HCAHPS Patient Score
What is HCAHPS?
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.
*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.
** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.
1000 South Ave
Rochester, NY 14620
Showing 5 of 11
Nothing but callus mistakes and trauma
Self-verified patient of Highland Hospital of Rochester - Posted on March 6th, 2021
Self-verified patient of Highland Hospital of Rochester - Posted on January 22nd, 2021
They truly are uncaring and dangerous
Self-verified patient of Highland Hospital of Rochester - Posted on December 27th, 2020
This facility was callus, disruptive and permanently harmful. I was misdiagnosed, over medicated, moved constantly, given doom and gloom, sent home with grave damage and absolutely no follow up. I may never recover from their care. They are draconian and archaic. unskilled, damaging, no compassion, no empathy, no real skill. big bill though.
Worst care to the point of being scary.
Self-verified patient of Highland Hospital of Rochester - Posted on December 11th, 2020
I actually was released in critical condition. i said no to unnecessary surgery on advise of my pulmonologist and was punished for it, locked in my room with no food drink or meds, yelled at and then released. i was charged for six surgeons I did not use. My questions were not answered and I went to another hospital barely conscious.
Muscular and repository infection
Self-verified patient of Highland Hospital of Rochester - Posted on November 22nd, 2020
Please get qualified doctors. I walked in front door to be seen and no one listened. The PA and nurse there were mean, rude and condescending. They did not help me. I told them the medicine I was given not working. I have muscular infection and causing other issues. They checked vitals and to work out with doctor. They told me if I did not leave, they would get the police to escort me out. Sick and twisted employees. Not fit for front walk in emergency issues. No one is over seeing this lower level staff. There were no actual doctors to speak with. They said we are the doctors and if I don't leave they will get the police to escort me out. I called the police station when I got home. They told me to call the hospital supervisor. I also called the emergency insurance nurse from my insurance company. The woman wanted me to go to different hospital. I have trouble breathing causing fever chills. My car broke down and I don't have transportation. If anyone does read this please do not go here for this kind of health problem. I can't even stand up to cook food. The women l saw were beyond ignorant. In proper training emergency health issues.
Highland Hospital of Rochester offers the following services provided by staff, or by arrangement or agreement with a third party
|Acute Renal Dialysis|
|Non-Medicare Organ Transplant|
|Urgent Care Center|
|Cardiac Thoracic Surgery|
|Psychiatric Child and/or Adolescent|
|Extracorporeal Shockwave Lithotripter|
|Cardiac Catheterization Lab|
|Medicare Certified Transplant Center|
|Coronary Care Unit|
|Designated Trauma Center|
|Adult Inpatient Psychiatric|
|CARF Inpatient Rehabilitation|
|Burn Care Unit|
|Medical Surgical ICU|
|Postoperative Recovery Room|
|Alcohol and/or Drug|
Highland Hospital of Rochester is similar to the following 4 Hospitals near Rochester, NY.