About North Cypress Medical Center

North Cypress Medical Center is a Hospital in Cypress, TX. This facility has 175 total beds. This facility has been rated 13 times, with an average patient rating of 2.5.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
74%
Neutral Score
18%
Low Score
8%
Patient Recommendation*
95%
5%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

13 Ratings with 10 Comments

The overall average patient rating of North Cypress Medical Center is Good. North Cypress Medical Center has been rated by 13 patients. From those 13 patients 10 of those left a comment along with their rating. The overall rating for North Cypress Medical Center is 2.5 of 5.0 stars.

Location

get directions North Cypress Medical Center
21214 Northwest Fwy
Cypress, TX 77429

Reviews

Showing 5 of 10

New facility but take your love ones somewhere else

My mother suffered a massive stroke in February 2020 and her cardiologist is associated with this hospital which is why we took her there. Knowing this hospital is fairly new we expected some kinks in their system but not to this extent. During the 5 days she was there, we couldn't get info from neurologist since their neurology staff is lacking, we had to request for her linens and gown be changed after 4 days otherwise it wouldn't be done and their nursing staff is questionable as nurse physically slapped my mother in our presence to get her attention and they couldn't get her diet restrictions down - allergic to certain foods, on a puree diet but giving her regular food with possible choking hazard. Terrible experience. The Department of Therapy is their only saving grace.

Full Review Rating Breakdown

Scheduling

I’ve left 4 messages over two days for a call back with no return calls from out patient scheduling You guys need to get it together or hire more people to handle out patient scheduling This is very aggrevating

Full Review Rating Breakdown

Scheduling

I’ve left 4 messages over two days for a call back with no return calls from out patient scheduling You guys need to get it together or hire more people to handle out patient scheduling This is very aggrevating

Full Review Rating Breakdown

The infusion center employees is great but your pharmacy need help. Ot have to wait 2-3 hours just to receive medications from the pharmacy .

The infusion center employees is great but your pharmacy need help. Ot have to wait 2-3 hours just to receive medications from the pharmacy .

Services Provided

North Cypress Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

21214 Northwest Fwy, Cypress, TX
  • Similiar Hospitals

    North Cypress Medical Center is similar to the following 4 Hospitals near Cypress, TX.

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North Cypress Medical Center