About Jefferson Memorial Hospital

Jefferson Memorial Hospital is a Hospital in Jefferson City, TN. This facility has 58 total beds. This facility has been rated 10 times, with an average patient rating of 2.

HCAHPS Patient Score

3 of 5 Stars*
Patient Score Breakdown*
High Score
79%
Neutral Score
15%
Low Score
6%
Patient Recommendation*
95%
5%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

10 Ratings with 10 Comments

The overall average patient rating of Jefferson Memorial Hospital is Poor. Jefferson Memorial Hospital has been rated by 10 patients. From those 10 patients 10 of those left a comment along with their rating. The overall rating for Jefferson Memorial Hospital is 2.0 of 5.0 stars.

Location

Jefferson Memorial Hospital
110 Hospital Dr
Jefferson City, TN 37760

Reviews

Showing 5 of 10

ER

Dr Yount does not listen to your symptoms but instead picks & chooses what he wants. Runs test that had nothing to do with why I was there. Horrible. Guess I will be driving further next time I need help .

Full Review Rating Breakdown

Above and Beyond

During this pandemic both of my parents have visited Jefferson Memorial Hospital through the ER Department and other services. We are so thankful for their staff and a big thank you to Charlie (ER nurse) for going above and beyond to take care of my dad. I can’t say enough and don’t remember the doctor’s name who treated my mom in the ER, but his diagnosis has turned out to be correct. Thank you to Michael (Mike) and Rhonda in the MRI/MRA Screening Dept. Michael is a person who soothes the soul. I know my mom was very nervous and uncomfortable with the procedure she was going to have, but he put her mind at ease. A big thank you to all the healthcare workers that you employ!

Full Review Rating Breakdown

Two Stars

Went to ER because I fell and sustained a deep flesh cut in knee. While ER staff was pleasant I never saw a physician. Nurse assistants did all treatment including 25 sutures. How is it they can do this under supervision when no doctor laid eyes on me Next time I need medical treatment I will go to Knoxville

Wait time
55 minutes
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Hospital Doesnt Care

Nobody knows what anybodys doing in the hospital DRS LIE to you say their doing one thing and do something else to you all they care about is the almighty dollar and how they can rip you off when you register in the hospital the person that runs registration is very nasty and more worried about collecting money than worrying about how the PT feels i was in bad shape that didnt matter to her she said if you dont have money then come back when you do i could have die and that didnt matter once again money matters not the PT they praise the employees for lying instead of helping the PTS its ashame Colin Mcrae is responsible for all of the BS that goes on in the hospital and he keeps things on lock down so the truth doesnt come out when injustice is done in the hospital he will agree with you but keeps the truth hidden extremely HORRIBLE CEO

Full Review Rating Breakdown

Horrible Hospital

Was in the hospital for 23 hours had major surgery they wanted me to go home sent a bill for almost 50000 then they reduced it because i didnt have ins then they wrote it off because after 4 surgeries it was their DRS FAULT but they dont want to take responsibility for their DRS DRS LIE to you about what they do to u they dont run the hospital like a hospital they run it like a business they are money hungry nobody knows what anybody does in the hospital from administration to HR to their DRS its sad NO COMMUNICATION when i left the hospital they took me downstairs and wanted the nurse to leave me outside by myself the nurse knew i was hurting and stayed with me even tho they told her to go back inside shows they have NO compassion for their PTS the nurse was the only one who cared i could barely stand on my own WILL NEVER USE THAT HOSPITAL AGAIN

Full Review Rating Breakdown

Services Provided

Jefferson Memorial Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
Coronary Care Unit
PET Scan
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Geriatric Psychiatric
Obstetrics
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
MRI
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    Jefferson Memorial Hospital is similar to the following 4 Hospitals near Jefferson City, TN.

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Jefferson Memorial Hospital