About New York Community Hospital of Brooklyn

New York Community Hospital of Brooklyn is a Hospital in Brooklyn, NY. This facility has 134 total beds. This facility has been rated 6 times, with an average patient rating of 2.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

6 Ratings with 5 Comments

The overall average patient rating of New York Community Hospital of Brooklyn is Poor. New York Community Hospital of Brooklyn has been rated by 6 patients. From those 6 patients 5 of those left a comment along with their rating. The overall rating for New York Community Hospital of Brooklyn is 2.0 of 5.0 stars.


get directions New York Community Hospital of Brooklyn
2525 Kings Hwy
Brooklyn, NY 11229


Showing 5 of 5

No one cares

After examination the doctor said my elderly mom was going to be admitted. It has been six hours and she’s still in the ER. You have to chase doctors and nurses to ask a question. This is the third time she’s been in NYCH this year and it’s always the same awful story.

Full Review Rating Breakdown

Don't put your life in their hands!

Please do not go there unless you have no other choice! They diagnosed with appendicitis and then made me wait 7.5 hours for the surgery! At that point, my appendix was already perforated, and I ended up with the 4 inch scar! On top of that, they didn't even take a culture of the spilled liquid correctly, so the infection doctor was only guessing what he is treating me for. They got lucky I had no complications! Rooms were dirty! Bathroom wasn't cleaned at all since my roommate was there for 10 days before I arrived!

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

It depends on the doctors and nurses

I've been there a few times. My doctors are there. The nurses are usually excellent. But I've had some that weren't. My doctors are excellent too and the ones that are you there as specialists are some Great and some that aren't. One or two need some more training to deal with people. Like all other hospitals.there are some great but some not so good. Overall it was a good experience. I definitely would go back if there was a problem

Wait time
40 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

hospital stay

your hospital had to be the worse the nurses were noise, rude. there so much.

Wait time
60 minutes
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

One Star

Very bad service, I don't want to come back again

Full Review Rating Breakdown

Services Provided

New York Community Hospital of Brooklyn offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

2525 Kings Hwy, Brooklyn, NY
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New York Community Hospital of Brooklyn