About Cross Creek Hospital

Cross Creek Hospital is a Hospital in Austin, TX. This facility has 90 total beds. This facility has been rated 1 time, with an average patient rating of 1.

Rating Overview

1 Rating with 1 Comment

The overall average patient rating of Cross Creek Hospital is Bad. Cross Creek Hospital has been rated by 1 patients. From those 1 patients 1 of those left a comment along with their rating. The overall rating for Cross Creek Hospital is 1.0 of 5.0 stars.

Location

get directions Cross Creek Hospital
8402 Cross Park Dr
Austin, TX 78754

Reviews

Showing 1 of 1

Do not go to this hospital

I wish I could give them zero stars. My daughter was being transferred there from another hospital. They called me in in advance of her arrival to do paperwork. As standard with psyc hospitals, when we got there we had to lock up our belongings, including phones, and were told to wait. After nearly TWO hours with ZERO contact from any staff member, I got upset. We could not get out- all doors and exits were locked. We could not call anyone- there was no intercom or phone to call elsewhere in the building. We could not get to our phones. My husband and I were literally prisoners. Finally, someone came. She was belligerent and unapologetic. I demanded my belongings back and she told me I would have to wait outside. She had to unlock the door to let me out. I have experienced the anti-elopement precautions and understand the security needed in these facilities, but this was worse than jail. There were no bathrooms, no way to call for help, and no staff. As I left, the ambulance arrived with my daughter, who I took into my custody and after several attempts to get a supervisor to help resolve this, left. I was not allowed to speak to anyone. I am reporting them to every regulatory body I can. Massive failure. Worse than jail- even prisoners are allowed to go to the bathroom. This place needs to be shut down.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Cross Creek Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

8402 Cross Park Dr, Austin, TX
  • Similiar Hospitals

    Cross Creek Hospital is similar to the following 4 Hospitals near Austin, TX.

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