About St John Hospital & Medical Center

St John Hospital & Medical Center is a Hospital in Detroit, MI. This facility has 772 total beds. This facility has been rated 20 times, with an average patient rating of 2.1.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
68%
Neutral Score
24%
Low Score
8%
Patient Recommendation*
94%
6%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

20 Ratings with 16 Comments

The overall average patient rating of St John Hospital & Medical Center is Poor. St John Hospital & Medical Center has been rated by 20 patients. From those 20 patients 16 of those left a comment along with their rating. The overall rating for St John Hospital & Medical Center is 2.1 of 5.0 stars.

Location

get directions St John Hospital & Medical Center
22101 Moross Rd
Detroit, MI 48236

Reviews

Showing 5 of 16

One Star

I 3wouldnt srnd my dog thete

Full Review Rating Breakdown

A blond nurse from below

My husband had to get a stent put in, nurse put a Iv in his hand before surgery, well, she dropped on floor and continued putting it in my husband's hands. Very mean. What gives them the right to be ruled, and unprofessional?

Full Review Rating Breakdown

Dont go here

Alot of police brutality that goes unreported in this er. Worst hospital

Full Review Rating Breakdown

Poor excuse for a hospital

My husband went via ambulance for the Corona virus and pneumonia on Mar22 of this year. The drs and nurses are awful. They where rude and condescending to my husband . He was in isolation so I could not even go see him. Drs and nurses did not return my numerous calls . When they did they once again where Rude. I realize they are busy treating patients espically during this epidemic. I am close to considering talking to an attorney .

Full Review Rating Breakdown

Poor excuse for a hospital

My husband went via ambulance for the Corona virus and pneumonia on Mar22 of this year. The drs and nurses are awful. They where rude and condescending to my husband . He was in isolation so I could not even go see him. Drs and nurses did not return my numerous calls . When they did they once again where Rude. I realize they are busy treating patients espically during this epidemic. I am close to considering talking to an attorney .

Full Review Rating Breakdown

Services Provided

St John Hospital & Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

22101 Moross Rd, Detroit, MI
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St John Hospital & Medical Center