About Highland Hospital & Highland Wellness

Highland Hospital & Highland Wellness is a Hospital in Oakland, CA. This facility has 613 total beds. This facility has been rated 2 times, with an average patient rating of 1.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
69%
Neutral Score
22%
Low Score
9%
Patient Recommendation*
94%
6%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

2 Ratings with 2 Comments

The overall average patient rating of Highland Hospital & Highland Wellness is Bad. Highland Hospital & Highland Wellness has been rated by 2 patients. From those 2 patients 2 of those left a comment along with their rating. The overall rating for Highland Hospital & Highland Wellness is 1.0 of 5.0 stars.

Location

get directions Highland Hospital & Highland Wellness
1411 E 31st St
Oakland, CA 94602

Reviews

Showing 2 of 2

Poor Staffing

They are missing several major doctors and techs who have retired or moved on and not been replaced. Nurse to patient ratio is BAD, ISO precautions are not followed by their own staff, the doctors are 50/50 its luck of the draw. Now Dr. Colin Feeney who heads the ICU is stellar but even he cant fix the hospitals severe deficiencies.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

unresponsible doctors

one star

Communicates Well
Full Review Rating Breakdown

Services Provided

Highland Hospital & Highland Wellness offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
Postoperative Recovery Room
Pharmacy
PET Scan
Pediatric
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Optometric
Ophthalmic Surgery
Operating Rooms
Cardiac Thoracic Surgery
Outpatient
Outpatient Surgery
Outpatient Rehabilitation
Outpatient Psychiatric
Obstetrics
Nuclear Medicine
Neurosurgical
Neonatal Nursery
Neonatal ICU
Coronary Care Unit
Cardiac Catheterization Lab
Clinical Laboratory
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis
MRI
Medicare Certified Transplant Center
Inpatient Surgical
Medical Surgical ICU
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan

Locations & Directions

1411 E 31st St, Oakland, CA
  • Similiar Hospitals

    Highland Hospital & Highland Wellness is similar to the following 4 Hospitals near Oakland, CA.

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Highland Hospital & Highland Wellness