About Sherman Hospital

Sherman Hospital is a Hospital in Elgin, IL. This facility has 255 total beds. This facility has been rated 7 times, with an average patient rating of 2.1.

HCAHPS Patient Score

5 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

7 Ratings with 5 Comments

The overall average patient rating of Sherman Hospital is Poor. Sherman Hospital has been rated by 7 patients. From those 7 patients 5 of those left a comment along with their rating. The overall rating for Sherman Hospital is 2.1 of 5.0 stars.


get directions Sherman Hospital
1425 N Randall Rd
Elgin, IL 60123


Showing 5 of 5

Preferred hospital

If you’re unhappy here, try st. Joe’s and SAMC for comparison- Sherman is AMAZING.

Full Review Rating Breakdown

No information is given to patients or family

My husband is still in the hospital, he got addmited on Tuesday more than a week ago with jaundice, original diagnosis was gallstones and bile blockage so they've said surgery then they changed their mind ,started giving him antibiotics which they are obviously not working cause he has a fever every day and nothing is being done with the issue after that just more and more tests ,doctor did not call when I asked,doctor on call did not feel comfortable talking to the family because he never saw the patient I mean really?millions doctors all over the world are helping patients just by reading their charts.....

Full Review Rating Breakdown

just now Billing - I received another bill after all bills were paid. The new charges didn't match my statement from the insurance company. My insurance company said they don't have records of these charges and to file a dispute. I've called multiple times. I was giving multiple emails. I never heard back after sending my explanation of benefits in which these extra charges never appeared. I followed up yet again and received an email that my account was still in review. I never heard back. Two months later I received another bill this time from collections. Please explain these charges.

Billing without Explanation

Full Review Rating Breakdown

Not a good hospital

Its a risk on the treatment and service you will receive there, and they dont have quality patient care its more about the money and than the person

Wait time
60 minutes
Easy Appointment
Communicates Well
Effective Treatment
Full Review Rating Breakdown

One Star

My Husband and I had fairly good care at this hospital. My husband was hospitalized there several times and myself has had 3 surgeries on my pancreas. So I think (I'm not even sure) we have like 7 bills there. I have attempted several times to set up a payment program, would like all the bills combined, I'm unable to keep them straight. (Not to mention my husband has had 4 back surgeries at different hospitals and me a hip replacement). My problem is we have so many medical bills at different hospitals and doctor clinics I'm getting things mixed up. I have tried so hard with sherman hospital to get our bills combined so I would just need to make 1 payment. I even tried patient relation department. I've decide there's very few nice people left in our lives, simple they don't care and very rude and condescending. We have good insurance so they have made thousands from us. But every time you try to call I'm on hold for at least 15-20 minutes then the recording says leave your name and number and we will call you back, they don't. The few times I have talked with them is a big waste of my time, they do not work with you. I have been so stressed out about all our bills and trying to work with people. I drive a 2001 Honda and my husband drive 2004 truck, we haven't been on a vacation or even out for a nice dinner. Sherman hospital business office notified me 3 days ago to ask me about our bills and it just shocked me, I again explained our situation and how I've tried to work with them, she hung up on me. Today I get 3 separate collection agency bills from this hospital. My husband was due for a surgical procedure to be done in April, of course we had to cancel. We both really like the doctor there but we can no longer see him. With my pancreatic ducts that get messed up there will be more surgery in my future but I'll have to figure that out with another doctor. I have cried, lost sleep and very down in the dumps I've had to take a couple of weeks and not deal with any medical facilities. I don't see any help with this, nobody cares anymore. But sherman hospital, congratulations, you won, you have been the worse!!

Full Review Rating Breakdown

Services Provided

Sherman Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

1425 N Randall Rd, Elgin, IL
  • Similiar Hospitals

    Sherman Hospital is similar to the following 4 Hospitals near Elgin, IL.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Sherman Hospital