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About Sutter Auburn Faith Hospital

Sutter Auburn Faith Hospital is a Hospital in Auburn, CA. This facility has 64 total beds. This facility has been rated 5 times, with an average patient rating of 1.8.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
74%
Neutral Score
20%
Low Score
6%
Patient Recommendation*
96%
4%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

5 Ratings with 2 Comments

The overall average patient rating of Sutter Auburn Faith Hospital is Poor. Sutter Auburn Faith Hospital has been rated by 5 patients. From those 5 patients 2 of those left a comment along with their rating. The overall rating for Sutter Auburn Faith Hospital is 1.8 of 5.0 stars.

Location

get directions Sutter Auburn Faith Hospital
11815 Education St
Auburn, CA 95602

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Reviews

Showing 2 of 2

Stay far far away

This hospital in mostly shut down. There is only one wing open. The people working here are the most incompetent, rude, uncaring,, uneducated staff I have ever run into. I was treated so poorly I forced myself, with a massively infected surgical wound, to get OUT of there. I was going to write a book but trust me, my 'time' here was like living a Rob Zombie Horror Film. I spoke with visitors who said the same. This place needs investigation and to be CLOSED completely. If you value your body and life, stay far away.

Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Stay far far away

I have never experienced such rude, incompetent, uncaring 'health care professionals' . It was so bad that after an emergency surgery that became severely infected immediately after surgery and after I was told I was going to have to have ANOTHER surgery, no explanation why , and after listening to another patient SCREAM for 2 days straight and after having my cell phone thrown at me and being taunted and ignored and on and on and on, I listened to my gut, gathered my infected self together and got me OUT of there. GETTING OUT was like trying to talk your way out of prison. I finally yelled, ' THIS IS MY BODY AND MY LIFE. I AM LEAVING' I had no ride, no cell, no money but the Sheriffs was called to tell me I must get off hospital property. Thank god there are still a couple of decent humans out there who helped me. This nightmare of a place is mostly shut down. Except for one small wing on the second floor. It is the oddest thing. My surgery was done at 7:30 pm and there were NO RN's present at all. Only the gas man and eventually, the Dr. The whole awful experience and it's Staff needs investigation. DO NOT GOT TO THIS PLACE.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Sutter Auburn Faith Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
Postoperative Recovery Room
Medical Surgical ICU
Pharmacy
PET Scan
Pediatric
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Optometric
Ophthalmic Surgery
Operating Rooms
Cardiac Thoracic Surgery
Outpatient
Outpatient Surgery
Obstetrics
Nuclear Medicine
Neurosurgical
Neonatal Nursery
Neonatal ICU
MRI
Medicare Certified Transplant Center
Inpatient Surgical
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan
Coronary Care Unit
Cardiac Catheterization Lab
Clinical Laboratory
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis
Outpatient Rehabilitation
Outpatient Psychiatric

Locations & Directions

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Sutter Auburn Faith Hospital