About Medical Center of Aurora - South Campus

Medical Center of Aurora - South Campus is a Hospital in Aurora, CO. This facility has 346 total beds. This facility has been rated 16 times, with an average patient rating of 2.3.

HCAHPS Patient Score

5 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

16 Ratings with 14 Comments

The overall average patient rating of Medical Center of Aurora - South Campus is Poor. Medical Center of Aurora - South Campus has been rated by 16 patients. From those 16 patients 14 of those left a comment along with their rating. The overall rating for Medical Center of Aurora - South Campus is 2.3 of 5.0 stars.


Medical Center of Aurora - South Campus
1501 S Potomac St
Aurora, CO 80012


Showing 5 of 14


I have never seen a Hospital so FILTHY DIRTY. How do you heal the sick and/or injured with stagnated air throughout the facilitt filthy floors walls elevators waiting areas restrooms etc...? I have had my Dog treated in a facility more conducive to healing

Full Review Rating Breakdown

One Star

When my dad was there first 3 days were great the nurses and doctors were on top of everything and after that the nurses stop really doing there would be only 1 nurse or 2 and when you call them to get something it would take 1 or 2 and then when my dad came out of ICU and went to a normal room there would be no one there to help when he would ring up a nurse they said they will be there and 1 hour 2 hours 3 hours go by and then they would come but sometimes they would not even come at all there are a ton of nurses there and some of them disappear and you never see them but they did not let my dad take a shower saying he was weak but my father was able to walk a little and move but and lead him to get a infection and I totally understand that there are other people in the hospital but they never come back and they should award have 1 or 2 people up in the front desk to help us whenever someone needs something and I would never go back there if I needed to

Full Review Rating Breakdown

My husband was just a number

It took my husband and I seven hours in emergency before he was admitted to the hospital with pneumonia, already had COPD and labored breathing. They administered antibiotics for three days never checking whether the bacteria he received would fight the infection. Two weeks later, pneumonia got even worse and he is being treated in another hospital that administered a broncoscopy to identify the bacteria. It was a waste of money and time for my husband. In addition, it was a weekend and very short staffed.

Full Review Rating Breakdown


I took my adult daughter to the ER yesterday. She has covid, and pneumonia. Her oxygen level was very low and her temp quite high. Her doctor told me to take her to the nearest hospital. I took her into emergency, the woman at the desk told me I had to leave because I was exposed. She was rude, unprofessional, and had that "I could care less" attitude. They took my daughter and shoved her in a room that was icy cold. After almost an hour went by, my daughter called me and said please come and get me, no one has come to check on me. She was crying. She was in excruciating pain and was having difficulty breathing. I went back and picked her up and took her home. Her oxygen level was 86 and her temp 102. This was the worst experience I've ever had with a hospital. When she walked out, the same clerk said "are you leaving"? My daughter said yes. Clerk replied "have a nice day"

Full Review Rating Breakdown

Very efficient,

The staff were efficient, friendly and answered all questions.I felt comfortable with the Covid 19 protocols.

Full Review Rating Breakdown

Services Provided

Medical Center of Aurora - South Campus offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

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Medical Center of Aurora - South Campus