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7 Ratings • 6 Comments

1.4
  • 1
  • 6

Quality Rating

Dissatisfied

Effective Treatment
Clean Facility
Wait Time
60 min
Communicates Well
Post Procedure
Easy Appointments
Appropriate Followup
Friendly Staff

Showing 7 of 7 Ratings

Poor Staffing Treatment

It has been noted lots of mistreatment of contract and regular staffing. A big turnover of staff over and over.

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Poor Service

Not a place to bring your child for care. I regret taking my child there. They sell you the best care and turns out the opposite. They can keep their snake oil.

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Poor Service

Not a place to bring your child for care. I regret taking my child there. They sell you the best care and turns out the opposite. They can keep their snake oil.

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Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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To correct an error on a previous review

No one did any follow-up on my child after discharge not even the first few days post discharge. Accidentally gave them 5 on "follow-up" There was none.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Very terrible place! Deserves zero.

They promise the care they know they are not capable of giving to your child just to get you in. Care is very substandard. No intense rehab. When a parent complains they make you an enemy and gossip about you. Very unprofessional behavior from doctors at bedside to even management. Some of the nurses do their best in caring for the patient, however, the facility can't retain good nurses due to poor patient care strategies and domineering behavior towards the nurses. They are very quick to blame the nurses every time something goes wrong. You can't blame the nurses when what they did that led to a patients displeasure was directed by the hospital management in the first place. Instead of dealing with or correcting the poor care they are giving to your child, they rather look for a shortcut or lie to you. They will lie to your about ordering for supplies that are needed for your child's care when they know they didn't. Even after telling the socialworker repeatedly not to use DME companies that were not in network with our insurance when ordering medical supplies/equipment for my daughter during discharge, she still did it and lied about it. You can't claim a parent is in denial when you simply are not doing what you are supposed to be doing for the patient in the first place. Most parents have enough sense to know when the care their child is getting from a facility or care provider is substandard. This facility should simply be honest with patients about what services they are capable of rendering instead of wasting patients' time and staying in the way of a patient's recovery so the patient can look for care elsewhere that would actually help them. Think about the patient and don't get focused on the money that you resort to deceit in order to get the patient in.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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DO NOT TAKE YOUR CHILD THERE!

Like the title says . Just don't do it. They have no regard for their patients rights as well as the rights of the parents. There IS NO COMMUNICATION! what I was pitched and what we got were two totally different things! Beware! I would give no stars but that wasnt an option!

Wait time
60 minutes
Easy Appointment
Appropriate Follow-up
Communicates Well
Effective Treatment
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  • Similiar Hospitals

    Healthbridge Childrens Hospital is similar to the following 4 Hospitals near Houston, TX.

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Healthbridge Childrens Hospital