About North Shore University Hospital

North Shore University Hospital is a Hospital in Manhasset, NY. This facility has 800 total beds. This facility has been rated 4 times, with an average patient rating of 2.3.

HCAHPS Patient Score

3 of 5 Stars*
Patient Score Breakdown*
High Score
76%
Neutral Score
19%
Low Score
5%
Patient Recommendation*
97%
3%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

4 Ratings with 4 Comments

The overall average patient rating of North Shore University Hospital is Poor. North Shore University Hospital has been rated by 4 patients. From those 4 patients 4 of those left a comment along with their rating. The overall rating for North Shore University Hospital is 2.3 of 5.0 stars.

Location

get directions North Shore University Hospital
300 Community Dr
Manhasset, NY 11030

Reviews

Showing 4 of 4

Stay on top of things

Friend brought to ER as a trauma patient. Staff in ER, surgeon, and trauma ICU unit were all great. Medical floor was understaffed and if visitor(s) were in the room, patient wasn't checked or very slow to respond to requests for bedpans, etc. Doesn't seem to be the fault of the nurses and staff. They do what they can considering there is not enough staff

Full Review Rating Breakdown

One Star

My mother's in this hospital who has poor service You can't get answers doctor has never spoken to us call a 100 times No response Do not Go to this hospital is poor experience yours's a very rude and on attending find it to be one of the Worst hospitals I've ever been in

Wait time
35 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Dangerous

The hospital has a policy of violating state law. Call to management are ignored. All of their hospitals should be shut down.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

The best

Dr. spier operated on my husband 8 years ago for lung cancer. No chemo needed. He pulled him through and said "i'll see you for the next 20 yrs". He has a wonderful bedside manner and is very compassionate .

Wait time
15 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

North Shore University Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Orthopedic Surgery
Pediatric
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

300 Community Dr, Manhasset, NY
  • Similiar Hospitals

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North Shore University Hospital